Nebil Murad

• Utilised software to design effective and visually appealing websites for clients. E.g., Jobistry Limited, Angel Cleaning Services.
• Collaborated with clients to translate visions into reality.
• Ensured timely responses to changes, providing users with up-to-date information and services.
• Maintained focus on detail to deliver desired outcomes.

• Recruited, interviewed, and hired a telemarketing professional for Angel Cleaning Service with open communication about the company's status.
• Effectively handled personnel concerns, facilitating prompt resolutions, while maintaining a high level of professionalism throughout.
• Carefully managed transactions made to employees and allowed for flexibility according to employee situations.
• Verified employee schedules and made sure that new hires understood their roles and duties.
• Leveraged cutting-edge online software tools to monitor and assess employee performance and contributions, enhancing our overall organizational efficiency.

In summary, my management techniques have improved operations at Angel Cleaning Service, fostering teamwork and efficiency.

• Exceptional Customer Service: Built strong relationships with regulars and ensured exceptional service.
• Team Collaboration: Worked seamlessly with a tight-knit team to handle high-pressure situations efficiently.
• Upselling and Promotion: Successfully boosted sales through promoting new menu items and special promotions.
• Problem-Solving: Developed strong problem-solving skills to address challenges and maintain customer satisfaction.

My time as a waiter at Mela Mini Market & Cafe honed my communication skills, customer service, making it a valuable experience in my career.