Navjoite Sangha
Coventry & London Based
Summary
Dynamic professional with expertise in visionary leadership, marketing and sales, and client management. Demonstrates proficiency in value estimating and negotiations, ensuring optimal customer service and satisfaction. Skilled in Microsoft Office and effective communication, as honed through the London Toastmasters workshop. Committed to driving business growth through strategic initiatives and exceptional client relations.
Overview
8
8
years of professional experience
Work History
Financial Business Consultant
NSBC
Remote
11.2023 - Current
- Built relationships with stakeholders through outstanding client management skills.
- Executed engaging promotional events that successfully attracted target audiences and potential customers for my clients.
- Led teams on complex projects to achieve business goals successfully.
- Designed new workflows, resulting in smoother operations and higher output levels.
- Conducted comprehensive competitor analyses to stay ahead in market trends.
- Produced regular reports on social media performance to inform future strategies.
- Advised clients on investment strategies for wealth accumulation.
- Conducted regular review meetings to ensure financial plans remain effective.
Multi Site Relief / Ad Hoc Operations Manager
Lloyd's Pharmacy
Coventry
03.2024 - Current
- Designed strategies to contribute and enhance seamless workflows across different teams and departments.
- Negotiated buying conditions and sales contracts to secure lucrative deals.
- Maintained detailed and current records of inventory, personnel activities and business finances.
- Fully qualified in dispensing medication (MHCM)
- Built strong team relationships with patients, surgeries and other healthcare professionals.
- Multi Site Dispensing Relief.
Senior Invoicing Facilitator - Clinical Trials
Kings College London
City of London
10.2021 - 11.2023
- Senior Consultant of the Haematology & Oncology Clinical Trials Department - overseeing all trials start to end date.
- Leading business deals to ensure full contract values are met. (£5000 - £2.6m)
- Managing a team of 8 invoicing facilitators.
- Reporting to stakeholders and CEO's.
- Liaising with external Medical companies and Doctors.
- Monitored and reviewed financial controls, processes and procedures to enable best practice development.
- Reduced annual business expenditure through careful expense monitoring.
- Applied advanced Excel skills to efficiently analyse large data sets.
- Secured new clients and supported B2B business development.
Facilities / Property Coordinator
The Financial Ombudsman Service
City of London
01.2017 - 09.2021
- Acted as main point of contact for tenants, contractors and third party agents.
- Maintained HVAC, temperature control, electrical and building automation systems.
- Interviewed, hired and trained qualified maintenance employees.
- Resolved service requests within target timeframes.
- Supported IT department in contract management and equipment purchasing.
- Achieved Service Level Agreement (SLA) targets by championing consistency and high quality of work.
Education
BSc (Hons) – Math's - Math
University of Birmingham
07.2018
A-Levels -
Coventry City College
Coventry07.2017
GCSEs -
President Kennedy School Academy
Coventry07.2014
Skills
- Visionary leadership
- Marketing and sales
- Value estimating
- Customer service
- Negotiations expert
- Client management
- Microsoft Office proficiency
- Effective Communication Workshop - London Toastmasters
Languages
English
Native language
Punjabi
Master or proficient
C2
Hindi
Master or proficient
C2
Spanish
Intermediate
Timeline
Multi Site Relief / Ad Hoc Operations Manager
Lloyd's Pharmacy
03.2024 - Current
Financial Business Consultant
NSBC
11.2023 - Current
Senior Invoicing Facilitator - Clinical Trials
Kings College London
10.2021 - 11.2023
Facilities / Property Coordinator
The Financial Ombudsman Service
01.2017 - 09.2021
BSc (Hons) – Math's - Math
University of Birmingham
A-Levels -
Coventry City College
GCSEs -
President Kennedy School Academy
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