Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Custom
Personal Information
Timeline
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Navin Perumal

Navin Perumal

St Neots,Cambrid

Summary

Accomplished professional with a robust background in legislative compliance, relationship-building, and negotiation expertise. Proven track record in growth strategy implementation and supply chain management, driving performance and financial management. Adept at developing and executing strategies that enhance operational efficiency and profitability. Committed to leveraging skills to achieve organisational goals and foster sustainable growth.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work History

Founder

Flavoyage Export pltd
Saint Neots, Cambridgeshire
05.2024 - Current
  • Implemented effective solutions for budget planning and maintaining operational alignment with set targets
  • Implemented operational improvements to enhance productivity levels.
  • Set up and maintained key partnerships for mutual growth opportunities.
  • Represented organisation publicly at events, meetings and conferences.
  • Applied health and safety standards to protect workers from undue risks.
  • Fostered strong stakeholder relationships, resulting in enhanced collaboration efforts.
  • Negotiated significant contracts for business expansion.
  • Enhanced customer satisfaction rates through the implementation of customer service training programs.
  • Delivered sound advice to government agencies, legislators and officials on specific policy matters.
  • Prepared official reports and technical papers outlining operations, finances and organisational goals.
  • Oversaw security policies and clearance assessments to minimise loss or damage to critical assets.
  • Managed risk factors effectively, safeguarding the company's assets and reputation.
  • Developed robust business plans with a clear focus on growth and sustainability.

Delivery driver

DX Freight
Saint Neots, Cambridgeshire
10.2021 - 10.2022
  • Communicated effectively with dispatch team to ensure timely deliveries.
  • Carried out complex manoeuvres in busy, high pressure environments.
  • Reduced fuel costs with efficient route planning.
  • Loaded and unloaded vehicles safely, preventing injuries or accidents.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Provided excellent customer service, enhancing company reputation.
  • Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
  • Resolved customer complaints effectively, restoring trust in the service provided.

Deputy manager

Pizza Hut - Yum foods
Ely, Cambridgeshire
03.2016 - 02.2019
  • Enforced company policies for a safe and productive work environment.
  • Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
  • Created weekly performance reports, analysing and interpreting data to improve day-to-day business operations.
  • Designed employee incentives and recognition schemes to achieve team targets.
  • Oversaw facility maintenance and allocated needed resources to meet standards.
  • Boosted team morale through effective communication and feedback systems.
  • Managed and monitored multidisciplinary teams, providing coaching to consistently exceed KPI targets.
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Handled high-volume telephone and email enquiries to minimise backlogs.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Monitored and updated stock levels and inventory databases.

Education

Master of Business Administration - Business Management - General

De Montfort University
01.2016 - 04.2017

Bachelor of Science - Biotechnology

Periyar University
06.2010 - 06.2012

Skills

  • Legislative compliance
  • Relationship-building
  • Negotiation expertise
  • Growth strategy implementation
  • Supply chain management
  • Performance driving
  • Financial management

Affiliations

  • Reading books and Walking with my pet

Accomplishments

1. Awarded 62nd rank amid 870 stores for Overall satisfaction (OSAT) experience in 2018 as a Deputy Manager in pizza hut.



Custom

Personal Information

Timeline

Founder

Flavoyage Export pltd
05.2024 - Current

Delivery driver

DX Freight
10.2021 - 10.2022

Deputy manager

Pizza Hut - Yum foods
03.2016 - 02.2019

Master of Business Administration - Business Management - General

De Montfort University
01.2016 - 04.2017

Bachelor of Science - Biotechnology

Periyar University
06.2010 - 06.2012
Navin Perumal