Naveen Kumar Chinnusamy
Summary
Dedicated and customer-focused individual seeking a position in the restaurant industry in Canada, leveraging excellent communication and interpersonal skills to contribute to a positive dining experience. Eager to contribute to a dynamic team and provide exceptional service to patrons.
Overview
3
3
years of professional experience
Work History
Cashier Assistant Manager
Good Fellas Pizza & Grill
04.2021 - 08.2022
- Assisted in the preparation and serving of food items according to established recipes and portion control standards.
- Maintained cleanliness and sanitation in work areas, ensuring compliance with health and safety regulations.
- Interacted with customers in a friendly and professional manner, addressing their needs and providing recommendations.
- Handled cash transactions and processed payments accurately using POS systems.
- Collaborated with team members to ensure smooth and efficient restaurant operations.
- Participated in staff meetings and training sessions to stay informed about menu changes and updates.
HR Coordinator
Cognizant Technology Solution
03.2019 - 03.2021
- Enhanced company culture by organizing team-building events and professional development opportunities.
- Managed employee relations issues with tact, conducting investigations and providing guidance to managers for resolution.
- Facilitated the performance review process, ensuring timely feedback and goal-setting for all employees.
Education
MBA - Business Administration And Management
Karpagam Academy of Higher Education
Coimbatore, India04.2018
Bachelor of Science - Computer Science
KSR College of Arts And Science
Namakkal, India04.2016
Skills
Customer Service: Proven ability to deliver excellent customer service, ensuring guest satisfaction and repeat business
Communication: Strong verbal communication skills, with the ability to interact effectively with customers, colleagues, and management
Teamwork: Collaborative team player, capable of working harmoniously in a fast-paced environment
Time Management: Efficiently handle multiple tasks and prioritize responsibilities to meet deadlines
Adaptability: Quick learner with the ability to adapt to new processes and procedures
Food Safety: Familiarity with food safety regulations and practices, ensuring a clean and hygienic work environment
Languages
Tamil
Native language
English
Proficient
C2
Timeline
Cashier Assistant Manager
Good Fellas Pizza & Grill
04.2021 - 08.2022
HR Coordinator
Cognizant Technology Solution
03.2019 - 03.2021
MBA - Business Administration And Management
Karpagam Academy of Higher Education
Bachelor of Science - Computer Science
KSR College of Arts And Science
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