Work experience in management consultant
Ernst & Young
City of London
2020.02 - 2020.06
- Effectively ensuring attentive customer care from welcome to departure.
- Communicated closely with guests to ensure accurate and helpful service.
- Delivered outstanding levels of service throughout to ensure constant customer satisfaction.
- Resolved customer queries calmly and compassionately, working with the needs of customers to find a positive outcome.
- Ensured all health and safety regulations were consistently adhered to throughout.