Nathan Murphy
Worcester,Worcestershire
Summary
Experienced in shift management with focus on motivating myself and others and also encouraging team collaboration. Capable of achieving smooth-running shifts and enhancing productivity through keen operations oversight and team leadership skills. Skilled in problem-solving/preventing, time management, and staff training that promotes positive a working environment. I am also a great listener and learner who is happy to commit time and hard work into achieving progression.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Crew member
McDonald's
Worcester, Worcestershire
2019.11 - 2022.03
My time as a Crew member for McDonald's was a part time job for me whilst experimenting with options at college and elsewhere. I ended up really enjoying my time and was looking for progression.
Crew trainer
McDonalds
Worcester, Worcestershire
2022.03 - 2022.12
As a Crew trainer for McDonald's it allowed me to show my great people skills by teaching new, mostly nervous members of staff how to do many challenging things and more importantly teach them the importance of why we do things the way we do.
After excelling in this it allowed me to get a fast promotion to shift manager.
Shift manager
McDonald's
Worcester, Worcestershire
2022.12 - 2025.01
Working at McDonald's as a shift manager allowed me to express my passion for team-work and achieving goals. Being a confident and quick learner allowed me to adapt to the management role and excel in the following assets:
- Maintained team-oriented atmosphere with open communication and quick conflict resolution.
- Motivated employees towards achieving sales targets, speed of service targets and overall customer satisfaction.
- Enhanced productivity through performance monitoring and constructive coaching sessions.
- Managed inventory control, reduced wastage.
- Operated and maintained cash registers with sufficient cash floats.
Education
GCSEs - Mathematics-6, English-5, Science-5, History-5, Computing-6, IT-6, Drama-6
Droitwich Spa High School
2013.09 - 2018.06
Skills
- First aid trained
- Confident
- Patient
- Leader
- Quick thinker
- Attention to Detail
- Communication
- Customer service excellence
- Profit and loss understanding
Timeline
Shift manager
McDonald's
2022.12 - 2025.01
Crew trainer
McDonalds
2022.03 - 2022.12
Crew member
McDonald's
2019.11 - 2022.03
GCSEs - Mathematics-6, English-5, Science-5, History-5, Computing-6, IT-6, Drama-6
Droitwich Spa High School
2013.09 - 2018.06