Nathan Murphy

My time as a Crew member for McDonald's was a part time job for me whilst experimenting with options at college and elsewhere. I ended up really enjoying my time and was looking for progression.

As a Crew trainer for McDonald's it allowed me to show my great people skills by teaching new, mostly nervous members of staff how to do many challenging things and more importantly teach them the importance of why we do things the way we do.

After excelling in this it allowed me to get a fast promotion to shift manager.

Working at McDonald's as a shift manager allowed me to express my passion for team-work and achieving goals. Being a confident and quick learner allowed me to adapt to the management role and excel in the following assets:

• Maintained team-oriented atmosphere with open communication and quick conflict resolution.
• Motivated employees towards achieving sales targets, speed of service targets and overall customer satisfaction.
• Enhanced productivity through performance monitoring and constructive coaching sessions.
• Managed inventory control, reduced wastage.
• Operated and maintained cash registers with sufficient cash floats.