Nathan Habgood
Guildford,SRY
Summary
Skilled Administrator that is highly effective at streamlining processes. Problem solver and persuasive communicator with talent for thinking outside the box for creative solutions. Utilises efficient communication skills and an excellent phone manner to build and maintain relationships with colleagues. Highly motivated and able to effectively manage own work load by prioritising.
Overview
7
7
years of professional experience
2019
2019
years of post-secondary education
Work History
Matchday Steward
Woking Football Club
Woking, Surrey
08.2025 - Current
- Ensured safety and security of fans during matchday events.
- Assisted with crowd management to maintain smooth entry and exit processes.
- Adhered to health and safety regulations to maintain safe working environment.
Bank Administrator (Travel Plan Office)
Royal Surrey NHS Foundation Trust
Guildford, Surrey
11.2024 - 03.2025
- Maintained accurate records of vehicle entries and exits using parking management software.
- Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.
- Answered phone calls resulting in excellent customer service provided to colleagues.
- Deal with face-to-face enquiries from colleagues/patients who visit the office.
- Find new and more efficient ways to store the department's data.
Bank Administrator (Nutrition & Dietetics)
Royal Surrey NHS Foundation Trust
Guildford, Surrey
09.2024 - 12.2024
- Managed patient records and documentation to maintain compliance with healthcare regulations.
- Compiled essential data into useful spreadsheets enhancing overall understanding of departmental performance.
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
- Resolved minor technical issues swiftly avoiding unnecessary delays in workflow.
- Ensured that patients receive the correct prescription and on time.
Bank Administrator (Human Resources)
Royal Surrey NHS Foundation Trust
Guildford, Surrey
11.2023 - 12.2023
- Checked ID documents to ensure each new starter is who they say they are.
- Draw up contracts for new starters to be signed and returned for filing.
- Liaise with payroll to ensure new starters are added to trust payroll under correct pay grade.
- Maintain staff database accurately making sure to detail the next steps for each new starter.
Administrative Lead (COVID-19 Response Team)
Royal Surrey NHS Foundation Trust
Guildford, Surrey
04.2022 - 11.2023
- Trained junior team members on administrative processes and requirements.
- Liaised with infection control and the trust communications team to deliver accurate figures relating to staff COVID-19 testing.
- Completed staff rota on HealthRoster weekly.
- Worked closely with a variety of departments to maintain a high rate of staff screening compliance.
- Created all department databases to store data with a high degree of accuracy.
- Submitted a weekly "sitrep" to Public Health England providing details on all staff testing for the previous week.
- Oversaw the administrative aspects of the trust's COVID-19 vaccination programmes.
Bank Administrator (COVID-19 Response Team)
Royal Surrey NHS Foundation Trust
Guildford, Surrey
07.2020 - 04.2022
- Produced high-quality documents and spreadsheets for internal use.
- Organised physical files and digital records to support ease of access and GDPR compliance.
- Interacted with internal/external individuals professionally by phone email and in person to deliver accurate service information.
- Trained junior team members on administrative processes and requirements.
- Streamlined processes by organising files and documents to implement improved workflow and organisation.
- Maintained reception area in an orderly manner to provide visitors with positive first impression of the department.
Bank Administrator (Pathology Lab)
Royal Surrey NHS Foundation Trust
Guildford, Surrey
03.2020 - 05.2020
- Check that all specimens arriving are valid and contain enough points of ID.
- Book all specimens onto system for testing.
- Register all deliveries from external sites.
- Create "runs" of specimens to be sent through to extraction process.
- Learn to use various booking systems.
- Create new patient profiles.
- Collect internal deliveries from porters.
Bank Administrator (Medical Records)
Royal Surrey NHS Foundation Trust
Guildford, Surrey
11.2019 - 03.2020
- Efficiently compiled case notes maintaining easy availability in advance of patients attending outpatient appointments.
- Processed, filed and stored physical records in line with GDPR policies.
- Carefully managed large volumes of case notes, updating computer tracking and manually filing in multiple locations.
Sales Assistant
Sports Direct
Guildford, Surrey
10.2018 - 11.2019
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Monitored display stock levels replenishing for consistently well-stocked sales floor.
- Consistently achieved sales targets through outstanding service. product expertise and upselling abilities.
- Processed cash/card transactions for customers.
Education
King’s College Secondary School
Guildford, SurreySkills
- Organised and reliable
- Ability to prioritise
- Workflow planning
- Database administration
- Training of new staff
- Good telephone manner
- Good teamwork skills
- Microsoft Office
Timeline
Matchday Steward
Woking Football Club
08.2025 - Current
Bank Administrator (Travel Plan Office)
Royal Surrey NHS Foundation Trust
11.2024 - 03.2025
Bank Administrator (Nutrition & Dietetics)
Royal Surrey NHS Foundation Trust
09.2024 - 12.2024
Bank Administrator (Human Resources)
Royal Surrey NHS Foundation Trust
11.2023 - 12.2023
Administrative Lead (COVID-19 Response Team)
Royal Surrey NHS Foundation Trust
04.2022 - 11.2023
Bank Administrator (COVID-19 Response Team)
Royal Surrey NHS Foundation Trust
07.2020 - 04.2022
Bank Administrator (Pathology Lab)
Royal Surrey NHS Foundation Trust
03.2020 - 05.2020
Bank Administrator (Medical Records)
Royal Surrey NHS Foundation Trust
11.2019 - 03.2020
Sales Assistant
Sports Direct
10.2018 - 11.2019
King’s College Secondary School