Nathan Davies
Caerphilly
Summary
Working at a software company straight after uni. Learning straight from experienced developers about the inhouse programming language. Ensure to comment on code to help in understanding the different sections. Appropriately naming files so they are easy to find and understand what it is the code accomplishes. Worked on a big application project that would help make, the department that requested it, their job quicker as they had a small pool of staff. Demonstrated the software to the users to show that the software works as coded and how they would be able to use it. Constantly learning and improving with coding and keen to further develop this.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work history
Junior software developer
Nuaire
Caerphilly, Caerphilly County Borough
09.2023 - Current
- Receive requests from colleagues to either develop or edit a report/ develop or edit an application using Cyberquery/Cyberscreen.
- Reports developed through Cyberquery. Will condense and join data, originating from SQL database. Based on what the user had requested to show on their.
- Use Linux to check if reports already exist and also to add into folders to have the report distributed daily/weekly/monthly.
- Use Cyberscreen to code applications that will be used within the business. Create applications based on user request. Edit existing applications to help improve the experience of using the application.
- Additionally create reports through Oracle SQL using Joins and Withs.
- Use Qlikview to edit existing Qlikview reports for users to use for the business as well as creating new tables/reports/graphs based on their request.
- Communicate with the team to ask for help or work together to solve problems with coding.
Customer Service Advisor
HMRC
Cardiff
09.2016 - 01.2019
- Communicate with customers to advise on tax related questions/problems.
- Working with a team to solve difficult issues or to provide advise.
- Learning new systems in a short time frame to work in more fields such as Self Assessment and Bereavement.
- Assigned to Online Service Helpdesk with a small amount of training.
- Independently gathered more information from other people to summarise the information and create a document that was distributed across the business. Making advising Online Service Helpdesk easier.
- Use webchat as another means of communication with customers to help them with their tax queries.
Customer Service Advisor
Barclays Partner Finance
Cardiff
09.2013 - 04.2015
- Communicating with customers to help with loan/financial queries.
- Learning new systems as applied to more roles such as Payment Loans and Fulfilment.
- More use of Excel in Fulfilment as it required loan information to be summarised in an Excel format for the business.
- Work with the team to help with any problems or to ask for help.
Education
Bachelor of Science - Computing
University of Portsmouth
09.2019 - 03.2023
A-Levels -
St.Cenydd
Caerphilly 09.2011 - 04.2013
Skills
- Problem Solving
- Communication
- Teamwork
- Self Learning
- Cyberquery/Cyberscreen
- Qlikview
- Oracle SQL
- Linux
Affiliations
- PC Building
- Gaming
- Reading
- Archery
- Swimming
Timeline
Junior software developer
Nuaire
09.2023 - Current
Bachelor of Science - Computing
University of Portsmouth
09.2019 - 03.2023
Customer Service Advisor
HMRC
09.2016 - 01.2019
Customer Service Advisor
Barclays Partner Finance
09.2013 - 04.2015
A-Levels -
St.Cenydd
09.2011 - 04.2013
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