Nathan Clarke
Belfast,Antrim
Summary
Dedicated professional with a strong background in change management and effective communication. Demonstrates excellence in customer service and proven ability to manage teams or projects efficiently. Known for being a team player with exceptional time-management skills and a hard-working attitude. Committed to driving organisational success through strategic initiatives and continuous improvement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer assistant
Tesco Extra
Belfast, Antrim
02.2024 - Current
- Managed high-volume customer queries simultaneously through effective multitasking.
- Obtained feedback from customers to improve service experience.
- Adhered strictly to policies and procedures for continued company compliance.
- Applied conflict management to stressed and concerned customers.
Sales assistant
Wineflair
Belfast, Antrim
02.2022 - 11.2023
- I was familiar with various alcoholic beverages (wine, beer, spirits), including types, brands, prices, and food pairings.
- I interacted with customers in a friendly and professional manner, understanding their needs and assisting with product selection.
- I asked for and verified ID to ensure customers were of legal drinking age before selling alcohol, following store policy and local laws.
Waiter
The Other Place
Belfast, Antrim
05.2021 - 12.2021
- I was familiar with the menu, including food and drink options, and made recommendations to customers based on their preferences.
- I interacted with customers in a friendly and professional manner, taking their orders and ensuring a positive dining experience.
- I verified customer orders, served food and drinks promptly, and addressed any special requests or concerns during the meal.
Education
Bachelor of Arts - Politics
Queen's University Belfast
Belfast 09.2022 -
A-Levels - Politics
Methodist college
Belfast 09.2020 - 06.2022
A-Levels - Biology
Methodist College
Belfast 09.2020 - 06.2022
Diploma of Higher Education - Sport
Methodist College
Belfast 09.2020 - 06.2022
Skills
- Change management
- Effective communication
- Customer service excellence
- Team player
- Time-management
- Hard-working
- Managing teams or projects
Affiliations
- Playing multiple sports including football, golf and darts.
- Travelling
- Reading books
Accomplishments
Football Team Captain- School and Youth level:
-Led and motivated a team of players, fostering teamwork and collaboration to achieve competitive success.
Methodist College Senior prefect:
-Acted as a role model and leader for peers, supporting the school community by upholding rules and fostering a positive environment.
Certification
Law Virtual work experience, Young Professionals, 2nd July, 2021.
References
References available upon request.
Timeline
Customer assistant
Tesco Extra
02.2024 - Current
Bachelor of Arts - Politics
Queen's University Belfast
09.2022 -
Sales assistant
Wineflair
02.2022 - 11.2023
Waiter
The Other Place
05.2021 - 12.2021
A-Levels - Politics
Methodist college
09.2020 - 06.2022
A-Levels - Biology
Methodist College
09.2020 - 06.2022
Diploma of Higher Education - Sport
Methodist College
09.2020 - 06.2022
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