Nate Taylor
Ferndown,Dorset
Summary
Personal statement A dedicated and enthusiastic professional with a proven background in literature. Possesses excellent interpersonal skills and the ability to communicate and negotiate concisely at all levels. Quick to grasp new ideas and concepts, and enjoys being part of a successful and productive team. Thrives in new environments with ability to grow and learn as a working individual.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work history
Team Leader
Hobbycraft
Ferndown, Dorset
2023.05 - Current
- Fostered positive employee relationships through communication, training and coaching.
- Led performance reviews and tailored employee feedback to facilitate professional development.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Resolved employee relations issues and navigated disciplinary proceedings.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
- Implemented safe working methods and practices by conducting regular audits and workplace inspections.
- Promoted professionalism and effective communication among staff to develop productive relationships.
- Assessed feedback to maximise customer satisfaction and loyalty.
Sales Assistant
Fence Stores Ltd
Hurn and Cadnam
2023.02 - 2023.05
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
Seasons Sales Assistant
Marks & Spencer Foodhall
Ferndown, Dorset
2022.11 - 2022.12
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Unpacked and sorted deliveries quickly for improved product availability.
- Worked flexibly to meet peak Christmas trading hours.
Cabin Crew
Ryanair
Stansted, Essex
2022.07 - 2022.10
- Conducted pre-flight aircraft checks, verifying placement and proper working order to maintain the highest levels of on-board security.
- Followed company regulations and rules to promote a safe environment for travellers and employees.
- Ensured smooth running of the cabin, serving as a facilitator between cabin crew and cockpit.
- Followed company regulations and rules promoting safe environment for both travellers and employees.
- Regularly monitored cabin throughout flight to verify security.
- Examined cabin and cargo section before take-off to comply with safety and security regulations.
- Maintained calmness and composure during emergency situations.
- Offered personalised assistance to pregnant, elderly and passengers with disabilities.
Volunteer
The Box Museum and Gallery
Plymouth, Devon
2022.04 - 2022.06
- Helping visitors with any queries or recommendations, and giving them any knowledge or insight into specific exhibits
- Ensuring the museum is clean and safe at all times, including dealing with rubbish and making sure customers are safe.
- Maintained records of museum objects featured on display.
- Worked with curators to change displays and exhibitions.
- Worked as a part of a diverse team managing museum fundraisers.
Sales Assistant
Superdry
Plymouth, Devon
2021.10 - 2022.06
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Received and processed product returns.
- Processed deliveries quickly to refresh sales floor selections.
- Monitored fashion trends closely to anticipate consumer demand.
Staff Member
Cineworld
Plymouth, Devon
2020.02 - 2021.07
- Maximised audience capacity by efficiently allocating seating and promptly selling tickets.
- Ushered guests to seats, studying ticket information to identify precise seat location.
- Provided a warm atmosphere for guests, ensuring eye contact, smile and verbal greeting with every transaction.
- Guaranteed guest safety by managing audience in emergencies, following venue evacuation procedures.
- Enabled smooth running of cinema operations by maintaining clear, effective communication with Box Office and front-of-house staff.
- Protected assets and prevented film piracy by monitoring audience throughout sessions.
- Avoided unauthorised access, scanning admission tickets to guarantee validity and authenticity.
Sales Assistant
WHSmith
Bournemouth, Dorset
2019.01 - 2019.08
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Worked energetically to maintain efficient operations during peak trading hours.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
Sales Assistant
Pets Corner
Ferndown, Dorset
2018.01 - 2018.08
- Promoted responsible pet ownership by engaging with customers on common issues regarding pet welfare.
- Supported all aspects of shop activities including animal care, payment processing and customer service.
- Ensured shelves were consistently stocked with appropriate products and visual merchandising strategies were executed to maximum effect.
- Educated prospective pet owners on requirements and responsibilities of owning dogs, cats and reptiles.
- Advised nervous customers on methods and techniques to care for their pets whilst maximising sales.
- Prioritised pet welfare by maintaining strong knowledge of animal care, nutrition and disease prevention.
Production Assistant
Lush Manufacturing
Poole, Dorset
2017.10 - 2017.11
- Manually loaded, unloaded and manoeuvred bulky goods, safely lifting and transporting heavy loads.
- Strictly followed company safety regulations, eliminating workplace accidents and incidents.
- Inspected goods ahead of dispatch, minimising delivery errors.
- Controlled factory equipment to exceed daily production targets.
- Created top-quality products by following strict standards and specifications.
Sales Assistant
Paperchase
Ringwood, Hampshire
2016.11 - 2016.12
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
Waitress and Porter
Three Legged Cross Pub
Wimborne
2016.05 - 2016.08
- General customer service, waitressing, handling cash and card payments
- Domestic duties, including cleaning tables as well as working in the kitchen as a porter.
Education
BA (Hons) - English Literature
University of Plymouth
2019.09 - 2022.06
Level 3 Extended Diploma - Media
Brockenhurst College
Brockenhurst 2016.09 - 2018.06
GCSEs -
Ferndown Upper School
FerndownSkills
- Excellent communication and organizational skills, as well as multitasking and a keen problem solver
- Effective at working independently and with minimal supervision
- Accomplished in teamwork, collaborating and helping out fellow colleagues to ensure all work is completed correctly and to the best ability Confident in forming and sustaining work relationships
- Hard working, motivated, and eager to learn new skills
- Exemplary collaboration skills with senior management to ensure tasks are carried out in an accurate and timely manner
- Experienced in an office-based environments
- Self-disciplined with the ability to manage and balance priorities within time pressured deadlines
- Exceptional attention to detail and numeracy skills
- Confident in proofreading documents
- Advanced knowledge of word processing and PowerPoint
- Confident with both Apple and Microsoft applications
- Working knowledge of spreadsheets and Photoshop
- Exceptional working knowledge of a wide range of social media platforms
Interests
Art, as well as art history, drawing, painting, and art galleries, literature + poetry, home cooking, film & filmmaking, music, concerts, and festivals, environmental studies, Greek, Roman and Egyptian mythology
Languages
English
Native
Japanese
Beginner
Timeline
Team Leader
Hobbycraft
2023.05 - Current
Sales Assistant
Fence Stores Ltd
2023.02 - 2023.05
Seasons Sales Assistant
Marks & Spencer Foodhall
2022.11 - 2022.12
Cabin Crew
Ryanair
2022.07 - 2022.10
Volunteer
The Box Museum and Gallery
2022.04 - 2022.06
Sales Assistant
Superdry
2021.10 - 2022.06
Staff Member
Cineworld
2020.02 - 2021.07
BA (Hons) - English Literature
University of Plymouth
2019.09 - 2022.06
Sales Assistant
WHSmith
2019.01 - 2019.08
Sales Assistant
Pets Corner
2018.01 - 2018.08
Production Assistant
Lush Manufacturing
2017.10 - 2017.11
Sales Assistant
Paperchase
2016.11 - 2016.12
Level 3 Extended Diploma - Media
Brockenhurst College
2016.09 - 2018.06
Waitress and Porter
Three Legged Cross Pub
2016.05 - 2016.08
GCSEs -
Ferndown Upper School