Natasha Steele

• Ensured clean and organised environment by performing thorough deep-cleaning tasks.
• Delivered exceptional service through flexible work hours accommodating over 20 clients' schedules per day.
• Balanced multiple tasks simultaneously, resulting in efficient completion of all duties.
• Provided fresh, clean spaces for residents by changing linens regularly.
• Maintained respectful relationships with clients upholding professionalism at all times.
• Upheld client privacy whilst providing professional cleaning services in personal spaces such as bedrooms and studies.
• Tailored cleaning solutions to meet individual property needs for superior results.
• Followed environmentally friendly practices during cleaning processes promoting sustainability.
• Created pleasant living environments by washing windows inside and out.
• Responded promptly to last-minute requests ensuring client satisfaction.
• Deep cleaned bathroom and kitchen areas to produce spotless, hygienic results.
• Swept, mopped, waxed and polished floors, delivering pristine finish.
• Disinfected showers, baths, toilets and vanity units to maintain excellent hygiene levels.
• Thoroughly cleaned, disinfected and deodorised bathroom areas.
• Consistently met high quality standards for continued customer satisfaction and loyalty.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Supported team by demonstrating respect and willingness to help.
• Consistently arrived at work on time and ready to start immediately.
• Offered friendly, efficient advice service and handled challenging situations with ease in a highly charged environment .

• Provided excellent customer service, enhancing company reputation.
• Loaded and unloaded vehicles safely, preventing injuries or accidents.
• Communicated effectively with dispatch team to ensure timely deliveries.
• Improved client satisfaction by delivering over 20 packages per day promptly and accurately.
• Handled fragile items carefully, resulting in zero damage complaints.
• Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
• Maintained vehicle cleanliness for a professional appearance.
• Coordinated delivery schedules for optimum time management.
• Completed deliveries with smile and patient, personalised service.
• Completed end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
• Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
• Communicated clearly with dispatch centre about route changes and customer issues.

I have acquired a wide range of valuable skills.

These encompass:

Time management

Organisation

Problem solving

Communication

Multitasking

Patience

Resilience

Leadership

Teamwork and

Negotiation.

• Secured a clean environment by washing walls, windows, and mirrors.
• Perfected floor surfaces by executing deep-cleaning procedures such as scrubbing and mopping.
• Established hygienic surroundings by regularly disposing of rubbish.
• Improved the visual appeal of rooms by arranging decorative items neatly on shelves and tables.
• Maintained cleanliness by regularly dusting and polishing furniture.
• Enhanced overall appearance of property by paying close attention to details during each cleaning job done.
• Organised supplies inventory to ensure continuous availability of necessary cleaning products and tools.
• Ensured all rooms were cared for and inspected according to standards by performing detailed cleaning tasks.
• Delivered timely completion of assigned tasks ensuring minimal disruption to clients' daily routines.
• Deep cleaned bathroom and kitchen areas to produce spotless, hygienic results.
• Stored chemicals safely to reduce risks and avoid misuse.
• Disinfected showers, baths, toilets and vanity units to maintain excellent hygiene levels.
• Thoroughly cleaned, disinfected and deodorised bathroom areas.
• Kept well-stocked cleaning supplies to support smooth running of service.
• Vacuumed and steamed carpets, curtains and upholstered furniture.
• Serviced bathrooms with fresh supplies and regular cleaning.
• Handled and disposed of chemical cleaning products with strict attention to safety compliance.
• Communicated with clients to follow up on completed jobs and verify full satisfaction.
• Swept, mopped and vacuumed floors with spotless results.

Although I worked for a family member (my grandmother) I did the best job possible for which she paid me weekly.

She was always happy and satisfied with my work.