Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Iona Feeley

Iona Feeley

Aberdeen,United Kingdom

Summary

I am a reliable full-time college student studying for an HND in Social Sciences, pursuing a career in psychology. I am required to attend college only three days a week so I am seeking flexible working hours. I am happy to work up to 20 hours a week. I offer dependability and punctuality, with experience working as a team and completely independently.

I have 4 years of experience in housekeeping and house cleaning and have had an excellent reputation during each job. This experience has helped me work efficiently and finish the job quickly but effectively.

I have experience in customer service, and enjoyed interacting and helped customers. I worked on the till and handled money, and was responsible for solving any issues presented by customers, or constructive criticism from managers. These experiences developed my communication skills extensively, where I maintained an approachable and friendly demeanour.

Overview

5
5
years of professional experience
1
1
year of post-secondary education

Work History

House Cleaner

Hasse Simonsen, Stays in Scotland
Ballater, United Kingsom
07.2024 - Current
  • Had the task of completing each clean between 10-4 and holding myself responsible for when I went in to work.
  • Spoke to guests when they reported an issue and resolved it myself.
  • Upheld a high level of cleanliness for customer comfort.
  • Met health and safety regulations through the proper disposal of waste materials.
  • Balanced multiple tasks simultaneously, resulting in efficient completion of all duties.
  • Responded promptly to last-minute requests ensuring client satisfaction.
  • Maintained respectful relationships with clients upholding professionalism at all times.
  • Demonstrated attention to detail whilst carrying out spot cleaning for an immaculate finish.

Volunteer

Red Cross
Banchory, United Kingdom
07.2024 - 08.2024
  • Carried out daily tasks accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Continued to work efficiently during busy hours.
  • Demonstrated respect, friendliness and willingness to help colleagues or customers wherever needed.
  • Used my initiative effectively when introduced to a new situation.

Housekeeper

Johanna Whysall, Balmoral Arms
Ballater, United Kingdom
08.2021 - 08.2023
  • Ensured a spotless and tidy environment by performing comprehensive hotel cleaning tasks.
  • Worked as a team for maximum efficiency.
  • I managed the laundry cupboards to ensure the laundry was stocked and folded neatly for the team.
  • Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
  • Provided high-quality cleaning services on [Number] rooms daily, working efficiently to meet timeframe demands.
  • Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
  • Provided high-quality cleaning services on many rooms daily, working efficiently to meet timeframe demands.

Lodge Cleaner

Craigendarroch Hotels
Ballater, United Kingdom
08.2020 - 06.2021
  • Promoted safety through checking household appliances to prevent potential hazards.
  • Fulfilled special requests from homeowners to meet individual preferences.
  • Maintained high hygiene standards for improved living conditions.
  • Gained skills in working independently and as a team.
  • Serviced bathrooms with fresh supplies and regular cleaning.
  • Created a warm and homely environment for guests.

Education

Scottish Qualifications Certificate - English

Aboyne Academy
United Kingdom

Scottish Qualifications Certificate - Psychology

Nescol College
United Kingdom
08.2023 - 05.2024

Scottish Qualifications Certificate - Business

Aboyne Academy
United Kingdom

Skills

  • Customer service
  • Dependability
  • Consistency
  • Hygiene consciousness
  • Work independently
  • Recycling awareness
  • Adaptable to routines
  • Respect for possessions
  • Safe chemical use
  • Punctuality assurance
  • Floor cleaning
  • Environment awareness
  • Health and Safety Compliance
  • Surface sanitising
  • Cleaning time management
  • Hoovering
  • Polishing
  • Client confidentiality
  • Workload management
  • Dependability
  • Outstanding attention to detail
  • Carpet hoovering

References

References available upon request.

Timeline

House Cleaner

Hasse Simonsen, Stays in Scotland
07.2024 - Current

Volunteer

Red Cross
07.2024 - 08.2024

Scottish Qualifications Certificate - Psychology

Nescol College
08.2023 - 05.2024

Housekeeper

Johanna Whysall, Balmoral Arms
08.2021 - 08.2023

Lodge Cleaner

Craigendarroch Hotels
08.2020 - 06.2021

Scottish Qualifications Certificate - English

Aboyne Academy

Scottish Qualifications Certificate - Business

Aboyne Academy
Iona Feeley