Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Natasha Morris

Newtown,Powys

Summary

Dedicated and passionate baker with extensive baking skills and a strong commercial awareness. Proven expertise in customer service, conflict resolution, and accurate money handling. Adept at maintaining food safety and hygiene standards while demonstrating strategic planning, analytical thinking, and creative problem-solving. Committed to delivering exceptional results through effective communication, multitasking, and resourcefulness.

Offering strong communication and customer service skills. Knowledgeable about sales procedures and maintaining a clean, organized store environment. Ready to use and develop teamwork, problem-solving, and time management skills in any job role. I belive I am organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.

Overview

3
3
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Retail store assistant

Aldi
Newtown, Powys
07.2024 - Current
  • Resolved customer complaints promptly, fostering loyalty and trust.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Totaled bills using maths skills and maintained accurate till count.
  • Handled stock and inventory for smooth store operations.
  • Organized displays to promote inventory and encourage customer purchases.
  • Accepted card, cash, and cheque payments in the POS register system.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Replenished floor stock and processed deliveries promptly, maximizing product availability for customers.
  • Replenished shelves frequently ensuring availability of products at all times.
  • Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.

Waitress assistant

Evans Cafe
Newtown, Powys
05.2022 - 05.2024
  • Delivered meals swiftly, contributing to positive dining experience for guests.
  • Maintained cleanliness in serving and dining area for hygienic environment.
  • Advised on food and drink choices based on customer preferences.
  • Followed health regulations whilst handling food, promoting safe practices.
  • Assisted in menu planning, contributing to variety and innovation.
  • Managed cash register efficiently, ensuring accurate billing process for customers.
  • Kept tables clear of used crockery, glassware and cutlery.
  • Informed kitchen staff regarding special order requirements.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Greeted customers, presented menus and shared information about available special items.

Education

GCSEs - Genral Education

Newtown Highschool
Powys
09.2018 - 05.2023

BTECH - Business

Newtown College
Newtown, Powys
09.2023 - 06.2025

Skills

  • Baking passionate
  • Baking skills
  • Commercial Awareness
  • Customer Service
  • Conflict Resolution
  • Accurate money handling
  • Cleaning
  • Strategic planning
  • Communication skills
  • Analytical and critical thinking
  • Resourcefulness
  • Problem-solving
  • Multitasking
  • Creative thinking
  • Food safety and hygiene

Affiliations

  • Baking
  • Interior Design
  • Reading
  • Real estate

Accomplishments

I won the young entrepreneurs contest in my county with the highest record of selling in that day and beat out 6 other contestants, I have 9 GCSEs from high school including passing my math and English. I have my level 2 food hygiene and have my own baking business where I supply to cafes and catering companies.

Certification

I have my level 2 food hygiene.

References

References available upon request.

Timeline

Retail store assistant

Aldi
07.2024 - Current

BTECH - Business

Newtown College
09.2023 - 06.2025

Waitress assistant

Evans Cafe
05.2022 - 05.2024

GCSEs - Genral Education

Newtown Highschool
09.2018 - 05.2023
Natasha Morris