Natan Harnaszkiewicz
Southampton,Hampshire
Summary
Motivated Student, with ability to pick up tasks quickly. Reliable with experience in providing exceptional customer service in fast-paced environments. Great ability of maintaining high standards of customer service during high-volume, fast-paced operations. Committed to delivering a positive customer experience and ensuring customer satisfaction.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work history
Out Of Hours Advisor
Your World Nursing
Southampton
05.2024 - 07.2025
- Ensured to maintain strong relations with candidates and clients
- Changing my mindset to see that mistakes are made to learn from and improve
- Learned how to deal with unusual scenarios
- Able to diffuse frustration among candidates when serving as a middleman and improving my ability to reassure both clients and candidates
- Ability to maintain a high standard of speaking to candidates during shifts that lasted up to 12 hours
- Follow strict procedures from memory to ensure a consistent service and avoid disciplinary action
- 1 Year as an Out of Hours Advisor
CREW MEMBER
McDonalds
Southampton, United Kingdom
01.2023 - 06.2024
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
- Handled high-pressure situations calmly providing solutions promptly.
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
- 1.5 Years of experience as a Crew Member
WAREHOUSE OPERATIVE
UPS
09.2021 - 03.2022
- I was able to maintain a schedule of work, school and gym for this time, whilst improving skills that are demanded in an environment where you have many deadlines to fulfill each shift
- Furthermore, as my boss requested, I would come into work 30/45 minutes early each day to prevent my colleagues from getting overwhelmed.
- Physically draining and demanding job, working from 5pm to 9pm after school every day
Education
A-Levels - Maths, Economics, Physics
Barton Peveril College
Eastleigh, Hampshire 09.2022 - 08.2024
Skills
- Communication skills
- Time management
- Multilingual
- Problem-solving
- Great Concentration
- Leadership
- Technology Usage
- Following Complex Procedures with accuracy
- Operating in Fast Environments
Accomplishments
Accounting and Finance Course Representative 2024-2025: Required good communication between students on my course and Course Organisers. Utilised surveying to relay complaints and positive feedback.
Affiliations
- Sport
- Video Games
- Food
Languages
English
Native
Polish
Fluent
References
References available upon request.
Timeline
Out Of Hours Advisor
Your World Nursing
05.2024 - 07.2025
CREW MEMBER
McDonalds
01.2023 - 06.2024
A-Levels - Maths, Economics, Physics
Barton Peveril College
09.2022 - 08.2024
WAREHOUSE OPERATIVE
UPS
09.2021 - 03.2022