Nataliia Novikova
London,Middlesex
Summary
Dedicated professional with extensive expertise in cleaning products and guest interaction etiquette. Demonstrates exceptional customer service skills, with a strong focus on vacuuming, room tidying, and dusting. Known for being focused and detail-oriented, ensuring high standards of cleanliness and guest satisfaction.
Overview
1
1
year of professional experience
Work History
Housekeeper
Premier Inn Hotel
London
07.2024 - Current
- Supplied guests with extra towels and toiletries, noting additional requirements for well-maintained inventories.
- Provided meticulous, timely cleaning services in fast-paced environments, continually meeting guest demands.
- Hand dusted and wiped clean furniture, fixtures and window sills, producing spotless results.
- Cleaned bathrooms with meticulous attention to detail.
- Vacuumed, mopped and polished floors to achieve high-quality finishes.
- Meticulously vacuumed, dusted and tidied guest rooms.
Education
Diploma of Higher Education - Philology
Vasyl Stefanyk Precarpathian National University
Ivano Frankivsk, UkraineSkills
- Expertise in cleaning products
- Guest interaction etiquette
- Customer Service
- Vacuuming
- Room tidying
- Focused and detail-oriented
- Dusting
Languages
English
Upper intermediate (B2)
Ukrainian
Native
Timeline
Housekeeper
Premier Inn Hotel
07.2024 - Current
Diploma of Higher Education - Philology
Vasyl Stefanyk Precarpathian National University
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