Hi, I’m
Nataliia Levchenko
Birmingham, Smethwick,United Kington
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Organised and dependable of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
18
years of professional experience
4
years of post-secondary education
Work history
Nataliia PlatonovaKharkiv, Ukraine
Cosmetologist, Facial and Body esthetician
06.2017 - 04.2020
Job overview
- Promoted and sold additional services and products, increasing salon revenue.Co
- Carried out day-to-day duties accurately and efficiently.
- Engaged with stakeholders to build relationships and brand awareness.
- Designed digital and print materials to engage audiences.
- Stayed current on processes and procedures to offer relevant assistance.
- Wrote reports outlining project progress and results.
- Managed on-site evaluations, internal audits and customer surveys.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Handled high-volume telephone and email enquiries to minimise backlogs.
- Oversaw logistics and operations to deliver process optimisations and efficiencies.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed plans and strategies to promote continuous improvement.
- Operated machinery to achieve targets while following regulations.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Managed teams by overseeing hiring, training and professional growth of employees.
Vladimir PopereshnyukKharkiv, Ukraine
Post office administrator
06.2016 - 06.2017
Job overview
- Oversaw database to maintain updated records and accuracy.
- Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
- Collaborated with different departments to maintain positive rapport and smooth workflow.
- Effectively managed incoming and outgoing mail to maximise office efficiency.
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Liaised with customers to resolve enquiries, appointment requests and billing questions.
- Spearheaded office workflow coordination, utilising employee strengths and skillsets to better address task needs.
- Identified and implemented improvements to address and resolve office workflow inefficiencies.
- Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
- Cultivated positive rapport across all enterprise levels, managing stakeholder relations in support of organisational needs.
- Directed administrative team in high-quality clerical service delivery.
- Assisted with employee relations issues, using emotional intelligence and diplomatic communication to resolve grievances.
Ukrainian Center for Physical culture and SportsKharkiv, Ukraine
Athlete instructor
05.2002 - 06.2016
Job overview
- Represented club during fan events and promotional activities.
- Honed sporting skills to support team goals and improve personal performance.
- Assessed performance following competitions to identify strengths and weaknesses and adjust strategies.
- Competed in sporting events achieving [Type] success.
- Followed trainer and coach advice to manage, rehabilitate and prevent injuries.
- Attended physio appointments to maintain peak physical condition.
- Applied advice on nutrition and diet planning to improve personal fitness and abilities.
- Dedicated hours to daily training, building strength, stamina and endurance.
- Identified improvement areas and liaised with coaches to develop abilities.
- Supported and mentored junior athletes to advance overall team performance.
- Used optimum form and technique to minimise injury risks during gameplay and training.
- Adapted performance and style of play to suit changing event conditions.
- Reviewed competitor activities to assess strategies and gain advantages in future matches.
- Trained regularly for improved fitness, capability and performance.
- Remained knowledgeable in current sporting laws and regulations for full compliance.
- Monitored competitor performance to adapt training and skillset to suit.
Education
Kharkov State Academy of Physical Culture "KHDAFK"Kharkiv. Ukraine
Sports Olympic Games from Trainer-teacher
09.2008 - 07.2012
Skills
I moved to England via the "Homes for Ukraine scheme" in October, 2022 I am living inBirmingham and looking to for stable work to support my family I am a hard worker and I am improving my English speaking each day
My hobby is sports and everything
I have full permission to work in the UK and also rent a home
SKILLS
-Development
-Customer service
-Quality control
-Project organization
-Leadership
-Teamwork
-Perseverance
-Motivation
-Strong and resilient
-Reliable
-Efficient
-Industrial equipment
-Punctuality
-Fast to lean
-Security Safety and Sanitation
Affiliations
- Sports, the beauty of nature and everything that makes us happy
Accomplishments
She played fof the National Team of Ukraine for 14 years, took part in tne Olympic Games
Languages
Ukrainian
Native
Russian
Elementary
Polish
Fluent
English
Elementary (A2)
References
References available upon request.
Timeline
Cosmetologist, Facial and Body esthetician
Nataliia Platonova
06.2017 - 04.2020
Post office administrator
Vladimir Popereshnyuk
06.2016 - 06.2017
Kharkov State Academy of Physical Culture "KHDAFK"
Sports Olympic Games from Trainer-teacher
09.2008 - 07.2012
Athlete instructor
Ukrainian Center for Physical culture and Sports
05.2002 - 06.2016
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