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Nasrin Shaikh
Lenasia,Gautange
Summary
Detail-oriented Administration Clerk with strengths in office administration and financial processing. Manages daily operations to enhance departmental efficiency, ensuring optimal support for all administrative tasks. Maintains accurate records and streamlined filing systems, contributing to compliance and effective communication.
Experienced in handling administrative tasks with precision and speed. Thrives in fast-paced environments, ensuring smooth operations and seamless communication. Strong organisational skills and knack for problem-solving make for reliable support in any office setting.
Overview
3
3
years of post-secondary education
4
4
years of professional experience
Work History
Administration Clerk
King fresh market pty ltd
Johannesburg
01.2023 - 04.2026
- Answered telephone calls to offer information, direct callers and take messages.
- Managed daily office operations and administrative support for the department to maintain efficiency.
- Organised and maintained files, records, and correspondence for streamlined retrieval and compliance.
- Updated and managed database systems to ensure accurate record-keeping.
- Processed invoices, expense reports, and payments to support financial administration tasks.
- Scanned new documentation into system and classified data using standard codes.
- Operated and maintained various office machinery such as printers, fax machines and photocopiers to keep office running smoothly.
- Monitored office supplies inventory and ordered materials to avoid operational disruptions.
- Facilitated internal and external communication by managing email and postal correspondence.
- Opened financial statements, input transactions and reconciled accounts.
- Monitored office inventory and supplies, promptly ordering low stock items on [System].
- Familiar with sage
- Stock balance
Sales person cashier
Board city lenasia
Lenasia
11.2021 - 07.2022
- Managed all payment processing, invoicing and collections tasks.
- Reviewed and updated clients' account details regularly, ensuring accuracy in billing information.
- Verified proper setup and tracking of billing accounts according to client requirements.
- Implemented new billing procedures, significantly reducing errors and improving efficiency.
- Carefully reviewed each invoice and requisition for payment, resolving errors prior to processing.
- Provided support to customers by answering billing inquiries, fostering positive relationships.
- Processed customer payments via cash, credit cards, and cheques, ensuring accurate transactions.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Calculated and provided accurate change to customers after transactions.
- Completed daily records updates to track sales and accurate payment totals.
- Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
- Processed transactions quickly and accurately, enhancing customer checkout experience.
- Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
- Maintained high productivity by efficiently processing cash, credit and debit payments.
- Maintained neat and clean shop floor and storage areas.
- Consulted with customers to help with purchasing decisions.
- Managed queue efficiently, reducing waiting times and improving customer satisfaction.
- Processed refunds and exchanges at customer service desk.
- Packed purchased items properly to prevent damage to delicate products.
- Maximised customer satisfaction by assisting with purchase selections, locating items and promoting rewards programs.
- Addressed customer queries regarding returns and exchanges, facilitating a smooth process.
Education
Bachelor of commerce b.com - Business commerce and management study
Shree d b high school
Palsana india 06.2014 - 04.2017
Skills
- Office administration
- Microsoft Excel
- Strong communication
- Problem solving
- Time management
- Administrative skills
- Office record management
- Organisational skills
- Customer relationship management
- Attention to detail
- Process improvement
- Time management proficiency
- Filing systems knowledge
- MS Office Suite
- Typing speed and accuracy
- Mail handling
- Microsoft Outlook
- Records maintenance
- Email handling efficiency
- Office operation management
- Knowledge of administrative procedures
- Report generation
- Digital filing techniques
- Invoice processing
- Office stock management
- Inventory management understanding
- New supplier accounts
- Inventory control systems
- Written expression
Interests
Timeline
Administration Clerk
King fresh market pty ltd
01.2023 - 04.2026
Sales person cashier
Board city lenasia
11.2021 - 07.2022
Bachelor of commerce b.com - Business commerce and management study
Shree d b high school
06.2014 - 04.2017