Nargis Begum
Birmingham,West Midlands
Summary
A passionate and caring individual with experience in patient care and customer service. Eager to pursue a career in dental nursing, where I can use my strong communication skills, attention to detail, and commitment to helping others. Experienced in supporting patients, managing administrative tasks, and maintaining a high standard of care in a clinical setting. Ready to bring my enthusiasm for healthcare to a dental team and contribute to creating a positive and comfortable environment for patients.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
Work History
Clinical Practice Placement in Paramedic Science
Coventry University
Coventry
01.2024 - 12.2024
- Worked closely with patients to gather medical history, explain procedures and treatment options, demonstrating strong patient communication skills and confidentiality awareness
- Able to carry out and interpret basic clinical observations such as blood pressure, heart rate, oxygen saturation etc
- Accurately documented patient information and medical histories in digital records and ensure patient information is accurate and up to date, demonstrating IT skills.
- Assisted paramedics with preparing treatments and equipment for patients by cleaning treatment areas and disposing clinical waste.
- Provided compassionate patient care during assessments and transport by making them feel more at ease and comfortable, developing skills in communication, empathy, and patient reassurance.
- Assisted in referring patients to the suitable healthcare provider such as GP's and assisted in scheduling patient follow up appointments, demonstrating administrative skills
- Carried out basic and advanced life support; enhancing chances of patient survival.
- Worked collaboratively and effectively with crew mates as a team to make decisions about patients care.
- Assessed emergency situations and prioritised medical care accordingly. Demonstrating quick thinking and problem solving skills
- Assessed patients' vital signs to determine medical care required.
- Provided emotional support to patients and their families during distressing events, fostering a supportive environment for recovery for patients
Retail sales associate
Royal Voluntary Service Cafe
Birmingham
01.2021 - 02.2022
- -Worked in a fast-paced environment, managing multiple tasks such as assisting customers, and restocking products — demonstrating multitasking and organisation abilities
- Cash Handling: Operating the till, processing cash/card payments, and issuing receipts.
- Advised customers on products, recommending items, and upselling to increase sales- demonstrating strong communication and customer service skills
- Tidying and cleaning the store- following hygiene protocols
- Prepared orders for customers with wrapped, bagged and boxed items.
Education
Certificate of Higher Education - Paramedic Science
Coventry University
Coventry 01.2024 - 12.2024
BTEC Level 3 National Extended Certificate - Applied Psychology
Cadbury Sixth Form College
Birmingham 09.2021 - 06.2023
BTEC Level 3 National Extended Certificate - Applied Law
Cadbury Sixth Form College
Birmingham 09.2021 - 06.2023
BTEC Level 3 National Certificate - Health and Social Care
Cadbury Sixth Form College
Birmingham 09.2022 - 06.2023
GCSEs - English Literature 6 English Language 5 Maths 4, Science 4-4, History 4, R.E 5, French 4
Broadway Academy
Birmingham 09.2017 - 05.2021
Skills
- Strong communication skills
- IT skills
- Organisational skills
- Able to work in a team
- Customer service skills
- Motivated
- Problem Solving Skills
- Compassionate and Patient
- Hard Working
- Administrative Skills
- Attention to Detail
Affiliations
- Reading
- Crocheting
- Skating
Timeline
Clinical Practice Placement in Paramedic Science
Coventry University
01.2024 - 12.2024
Certificate of Higher Education - Paramedic Science
Coventry University
01.2024 - 12.2024
BTEC Level 3 National Certificate - Health and Social Care
Cadbury Sixth Form College
09.2022 - 06.2023
BTEC Level 3 National Extended Certificate - Applied Psychology
Cadbury Sixth Form College
09.2021 - 06.2023
BTEC Level 3 National Extended Certificate - Applied Law
Cadbury Sixth Form College
09.2021 - 06.2023
Retail sales associate
Royal Voluntary Service Cafe
01.2021 - 02.2022
GCSEs - English Literature 6 English Language 5 Maths 4, Science 4-4, History 4, R.E 5, French 4
Broadway Academy
09.2017 - 05.2021
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