Naomi Andreea Doldor
Ilford
Summary
Creativity and communication are my strengths. I am able to turn ideas into concrete results and build effective relationships with colleagues, clients, and collaborators. In my spare time I like to listen to music and also walk to keep my mind clear.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
Call centre agent
CGS Romania ( Wizz Air )
Targu Jiu, Romania
2024.04 - 2026.02
- Ensured maximum efficiency by adhering to call centre schedules and targets strictly.
- Handled sensitive personal data responsibly whilst maintaining confidentiality.
- Fulfilled administrative duties such as filing, copying and faxing documents when required.
- Improved team productivity through effective collaboration and teamwork.
- Enhanced customer satisfaction by promptly addressing and resolving complaints.
- Assisted in training new staff members, fostering a supportive work environment.
Warehouse operator
Tubeainwar Ltd
Skelmersdale, Lancashire
2023.01 - 2023.11
- Improved warehouse efficiency by maintaining orderly stock locations.
- Operation of conveyor belts ensured timely sorting of packages.
- Handled fragile goods delicately, minimising product damage during transport.
- Loaded lorries to facilitate prompt delivery schedules.
- Collaborated with team members for smooth warehouse operations.
- Demonstrated dedication to safety with regular equipment checks.
Waiter
Vatra Satului
Targu Jiu , Romania
2023.04 - 2023.10
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Handled payment transactions to guarantee smooth customer checkout process.
- Maintained knowledge of menu items, leading to accurate order taking.
- Remained calm under pressure, ensuring better performance during peak hours.
Education
Liceul Cu Program Sportiv
Targu Jiu Romania 2018.09 - 2021.09
Skills
- Understanding tone of voice
- Communication
- Problem-Solving
- Leadership
- Follow-Up coordination
- Customer relationship
- Keyboard typing speed
- Customer Service
Languages
English
Intermediate
Romanian
Fluent
Timeline
Call centre agent
CGS Romania ( Wizz Air )
2024.04 - 2026.02
Waiter
Vatra Satului
2023.04 - 2023.10
Warehouse operator
Tubeainwar Ltd
2023.01 - 2023.11
Liceul Cu Program Sportiv
2018.09 - 2021.09