Summary
Overview
Work History
Education
Skills
Timeline
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Naomi Case

Cullompton,Devon

Summary

Confident, caring and compassionate individual, recognised for exceptional attention to detail and strong customer service skills.

Customer-focused professional experienced in order taking and food delivery. Offers fast, quality service with expert knowledge of menu and service practices. History building customer loyalty and earning repeat business.

Overview

2
2
years of professional experience

Work History

Front of house team member

Fry Station
Willand, Devon
06.2024 - 12.2025
  • Working 'front of house', greeting customers in a friendly and welcoming manner.
  • Processing customer cash or contactless/card payments using Point of Sale (POS) system.
  • Responsible for keeping the shop & facilities clean and tidy during my shifts and maintaining, organising and cleaning throughout.
  • Working as part of the team with clear communication to serve food and drinks to customers in a timely manner.
  • Wrapping and bagging food items for customers to take away.
  • Cooking and serving hot food. Being aware of allergens and food labelling and being able to advise customers.
  • Being able to inform customers of current promotions to encourage purchases.
  • Setting up fresh displays and restocking drinks and food for customer purchase.
  • Working quickly to handle high flow of customers needing assistance.
  • Clearing and disposing of rubbish, keeping the shop clean to enhance customer experience.
  • Taking accurate orders and relayed information to kitchen about preferences, requests, or allergens.
  • Maintained excellent level of service in busy and demanding environment.

Babysitter

Family Friends
04.2024 - 12.2024
  • Set up games and activities.
  • Supervised children and upheld routines.
  • Observed children at play to monitor behaviour and social interactions, intervening in any conflicts.
  • Received positive feedback from parents due to exceptional babysitting service provided consistently.

Education

GCSEs - English Language & Literature, Maths, Combined Science, History, Art & Design, Health & Social Care

Cullompton Community College
Cullompton
09.2020 -

Skills

  • Computer literacy
  • Efficient under pressure
  • Multitasking efficiency
  • Effective communication
  • Telephone customer service
  • Teamwork

Timeline

Front of house team member

Fry Station
06.2024 - 12.2025

Babysitter

Family Friends
04.2024 - 12.2024

GCSEs - English Language & Literature, Maths, Combined Science, History, Art & Design, Health & Social Care

Cullompton Community College
09.2020 -

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Naomi Case