Nandhini Raviselvam
Coventry,West Midlands
Summary
To attain professional enrichment in the areas of System Administration with a growth Oriented Organization. PROFESSIONAL SYNOPSIS A competent professional with 10 month of total work experience in Windows XP, Vista & 7. Symantec Endpoint protection antivirus and windows 2003 Work experience with HCL Infosystems Ltd. An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities. Possess a flexible & detail oriented attitude.
Project 1: Hardware Engineer, HCL Infosystems Ltd, Hyderabad
- Handled system level repairs like Motherboard, Hard disk, Keyboard, Mouse and etc.
- Troubleshooting and fixing hardware level issues.
- Provided training to a freshers on the hardware troubleshooting and basic repair.
Project 2 : Customer Support Engineer, OBC Bank, Bangalore
- Troubleshooting and fixing the Windows operating system issues.
- Setting up new OS operating system and Configuration.
- Symantec Antivirus support for branches and troubleshooting the issues.
- Risk Register management along with solution.
Overview
1
1
year of professional experience
Work History
Symantec Antivirus support Engineer & Desktop support Engineer
Oriental Bank of Commerce
06.2011 - 03.2012
Education
Diploma - Electrical and Electronic
Board of VSVN Polytechnic
2011
Skills
- Monitoring Symantec Endpoint Protection Antivirus Updating Remotely across Karnataka and Kerala in Banking environment
- Troubleshooting Windows Operating System level Problems
- Mail configuration & Backup taking in Outlook Express 6
- Troubleshooting Desktop hardware level Problems
- Knowledge in AWS EC2, VPC, IAM etc
- Knowledge in M365 products like AD user management, One Drive, SharePoint, Teams and Exchange online
- Problem-solving,
- Customer-focused
- Team building
Additional Information
Statement of comparability:
UK Framework levels : RQF Level 3 / SCQF Level 6-7 / CQFW Level 3
Comparable UK Qualifications : T Level / BTEC National Diploma / Extended Diploma
Languages
English
Advanced
Tamil
Native
Timeline
Symantec Antivirus support Engineer & Desktop support Engineer
Oriental Bank of Commerce
06.2011 - 03.2012
Diploma - Electrical and Electronic
Board of VSVN Polytechnic
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