Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy Ives

Berkhamsted

Summary

A Chartered Occupational Psychologist that specialises in talent and leadership assessment and development with a depth of experience and knowledge in talent management, assessment, leadership development, career management, coaching and mentoring. Experienced in partnering with senior stakeholders in delivering complex programmes to enhance individual, team and organisational engagement and performance.

Overview

20
20
years of professional experience

Work History

Talent Development and Assessment

Three UK & Ireland
2020.10 - Current
  • Responsible for designing and delivering the strategic talent framework
  • Responsible for all companywide talent development programmes from conception and design, through to delivery and evaluation
  • Responsible for all assessment design, including graduates, early careers, executives and professional hires
  • Partnered with senior leaders to utilise talent management which included succession planning, critical roles, flight risks and high potentials
  • Designed a high potential programmes for future retail managers and future head office leaders
  • Support senior leaders in their development through one-to-one and team coaching delivery
  • Created a career management strategy which included mentoring, career clinics and self-driven career management available to all employees

Achievements:

  • Increased engagement careers satisfaction from 51% to 73%.
  • Increased potential retention from 6% to 13%.
  • Increased employee engagement wellbeing metrics on all careers related programmes from 63% to 83%.
  • Reduced employee attrition on mentoring platform from 27% to 12%.

Leadership Assessment Consultant

Three UK
2019.10 - 2020.03
  • Responsible for the design and delivery of all executive assessments
  • Conducted behavioural interviews and psychometric assessments for a breadth of executive roles
  • Worked with directors one-to-one to provide developmental coaching post assessment
  • Supported hiring managers in selection decision making

Achievements:

  • Delivered approximately twenty psychometric and behavioural assessments per week
  • Improved employee perception of the fairness of selection decisions by 5% in the engagement survey

Head of Talent & Leadership

Veeve
2019.01 - 2019.08
  • Reporting directly to the CEO, responsible for creating a companywide approach to talent and leadership development, to support the organisation to achieve its strategic goals
  • Coached and developed the senior leadership team and one-to-one

Achievements:

  • Created the organisations first people development strategy aligned to the growth aspirations of the business

Senior Leadership and Talent Consultant

BT Technology
2016.08 - 2018.10
  • Led the implementation of all leadership and management development programmes (1,400 managers)
  • Coached leaders one-to-one and worked as a team coach for leadership teams
  • Delivered a new talent framework to identify and retain high potential and critical employees
  • Worked one-to-one with high potential individuals to develop a bespoke development programme

Achievements:

  • Delivered a thorough review of the potential and succession of the 150 most senior roles

Senior Leadership and Talent Consultant

BT Group
2016.01 - 2016.08
  • Responsible for the design of a companywide high potential programme across circa 100,000 employees globally
  • Conducted behavioural interviews and psychometric interpretation for future senior executives
  • Supported high potentials in their individual development plan

Senior Leadership & Talent Consultant

BT Group Finance
2012.09 - 2015.12
  • Worked closely with the Group CFO and his leadership team to drive improved capability, engagement and performance across the global finance function of circa 4,000 people
  • Responsible for the design and delivery of all talent and leadership programmes

Achievements:

  • Improved and maintained employee engagement scores across the finance function from 63% to 84%

Resourcing & Early Careers Manager, Group Finance

BT Group
2010.11 - 2012.09
  • Worked closely with the Group CFO and the leadership team, responsible for improving talent pipelines across a finance population of circa 4,000 people.
  • Led the design and delivery of all talent pipeline programmes including apprentices, graduates, MBA's, international assignments and fast-track future leaders
  • Reduced time to hire on all finance recruitment and cost per hire

Achievements:

  • Reduced time to hire by over 50%
  • Reduced new joiner attrition by 30%

Recruitment Consultant

Various
2004.09 - 2010.10
  • Worked as a recruitment consultant across a number of recruitment consultancies recruiting senior CFO's across the home counties.

Achievements:

  • Won consultant of the year in 2005 in my first year recruiting
  • Relocated to Birmingham to open a new office and won consultant of the quarter multiple times for revenue growth

Education

Chartered Occupational Psychologist -

British Psychological Society
01.2023

Psychometric Test User: Ability & Personality -

British Psychological Society
London
01.2022

Business Coaching -

International Coaching Federation
London
01.2019

Master of Science - Occupational Psychology

Birkbeck University
London
04.2015

Bachelor of Science - Psychology

Southampton Solent University
Southampton
09.2004

Skills

  • Senior stakeholder management
  • Complex programme management
  • Strategy creation
  • Team and 121 coaching
  • Psychometric interpretation
  • Talent management
  • Succession Planning
  • Leadership Development

Timeline

Talent Development and Assessment

Three UK & Ireland
2020.10 - Current

Leadership Assessment Consultant

Three UK
2019.10 - 2020.03

Head of Talent & Leadership

Veeve
2019.01 - 2019.08

Senior Leadership and Talent Consultant

BT Technology
2016.08 - 2018.10

Senior Leadership and Talent Consultant

BT Group
2016.01 - 2016.08

Senior Leadership & Talent Consultant

BT Group Finance
2012.09 - 2015.12

Resourcing & Early Careers Manager, Group Finance

BT Group
2010.11 - 2012.09

Recruitment Consultant

Various
2004.09 - 2010.10

Chartered Occupational Psychologist -

British Psychological Society

Psychometric Test User: Ability & Personality -

British Psychological Society

Business Coaching -

International Coaching Federation

Master of Science - Occupational Psychology

Birkbeck University

Bachelor of Science - Psychology

Southampton Solent University
Nancy Ives