Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

nana yaa Appianin-ennin

Bristol

Summary

Friendly Front House Team Member with knack for creating welcoming atmospheres and ensuring customer satisfaction. Skilled in managing high-traffic areas, resolving customer issues swiftly, and maintaining clean, organised front house. Achieved significant improvements in customer feedback and team coordination, contributing to more efficient and pleasant dining experience. Offering strong customer service and communication skills, with knack for creating welcoming environments and handling diverse tasks. Knowledgeable about team collaboration, problem-solving, and time management from previous roles. Ready to use and develop interpersonal, organisational, and multitasking skills in [Desired Position] role.

Overview

1
1
year of professional experience

Work History

Front house team member

Alvin
Royal Wootton Bassett, Wiltshire
04.2023 - 09.2024
  • Delivered exceptional customer service by attentively listening and responding to guest queries.
  • Improved overall dining experience for guests with detailed knowledge of menu items.
  • Enhanced restaurant atmosphere by maintaining a clean and orderly front-of-house area.
  • Assisted in the smooth running of service by effectively liaising with kitchen staff.
  • Ensured customer satisfaction with prompt and courteous handling of complaints.
  • Assisted in menu development with input based on customer feedback and preferences.
  • Maintained a high standard of hygiene throughout all front-of-house areas, ensuring compliance with safety regulations.
  • Aided in the training of new front house team members, supporting their integration into the team.
  • Handled cash transactions accurately, ensuring correct change was given back to customers promptly.

Education

A-Levels - Law

Royal wootten Bassett academy
Royal Wootton Bassett, Wiltshire
09/2022 - 07/2024

A-Levels - Psychology

Royal wootten Bassett academy
Royal Wootton Bassett, Wiltshire
09/2022 - 07/2024

A-Levels - History

Royal wootten bassett academy
Royal Wootton Bassett, Wiltshire
09/2022 - 07/2024

Skills

  • Customer interaction
  • Cash handling
  • Telephone mannerisms
  • Food safety understanding
  • Effective communication
  • Customer complaint handling
  • Food presentation standards
  • Cash register operation
  • Waitressing expertise
  • Payment Processing

Affiliations

  • Watching tv shows

Timeline

Front house team member

Alvin
04.2023 - 09.2024

A-Levels - Law

Royal wootten Bassett academy
09/2022 - 07/2024

A-Levels - Psychology

Royal wootten Bassett academy
09/2022 - 07/2024

A-Levels - History

Royal wootten bassett academy
09/2022 - 07/2024
nana yaa Appianin-ennin