Nana Adjei Fofie-Dam
Toxteth,Liverpool
Summary
I stay on top of food safety, menu knowledge, and keeping the venue clean and organised. I'm confident providing great customer service and handling customer issues in a calm and professional way. I work well in fast-paced environments, enjoy speaking with guests, and can adapt quickly when things get busy. I also have experience with cash handling and understand the importance of following health and safety regulations.
My background in acting and wrestling has also helped me build confidence, communication skills, and the ability to stay calm under pressure. I'm comfortable working with different types of people, bringing positive energy to a team, and creating a welcoming experience for guests.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Bar Associate
ArCains
Liverpool
2024.07 - 2026.05
- Greeted guests at reception and bar with a warm & friendly approach to ensure a friendly experience
- Prepared food for customers while maintaining clean and sanitised work area, enhancing customer satisfaction
- Ensured cleanliness of floor, arcade games, tables and toilets, contributing to a welcoming environment
- Ensured proper disposal of kitchen waste and recycling to maintain a clean environment.
- Kept up to date with staff learning and food policies.
- Handled cleaning chemicals in line with safe use guidance.
Bar Associate
NQ64
Manchester, Deansgate
2022.10 - 2024.06
- Kept the bar well organised and ensured that fridges were stocked for bartenders during shifts.
- Remained up to date on current menu items, garnishes, ingredients, alcohol pouring, and cocktail preparation methods.
- Maintained cleanliness of the venue by regularly checking and cleaning the toilets, bar-back, and stockroom.
Bar Associate
Wetherspoons
Wigan, Greater Manchester
2021.06 - 2022.08
- Monitored and updated knowledge of menu items, garnishes, ingredients, alcohol pouring, and cocktail preparation methods to enhance the customer experience.
- Complied with company policies and upheld CQSMA standards, contributing to a well-maintained pub environment.
- Maintained up-to-date e-learning materials to support staff training and compliance.
Education
Bachelor of Arts - Acting
The Arden School of Theatre
Cheetham Hill, ManchesterIB Career-related Programme - IB Reflective Project, IB Theatre, IB Psychology, BTEC Performing Arts
Broadgreen International School: 6th Form
LiverpoolGeneral Certificate of Secondary Education - NCFE Interactive Media, OCR Computer Science, OCR Drama, OCR Geography
Broadgreen International School
LiverpoolCertification
- BA (Hons) Acting - June 2024
- IB Career-related Programme Awards - July 2020
- Certified NPLQ Lifeguard - November 2018
- DBS Certificate - November 2018
- Duke of Edinburgh: Silver Award, April 2018
- Duke of Edinburgh: Bronze Award - April 2017
Timeline
Bar Associate
ArCains
2024.07 - 2026.05
Bar Associate
NQ64
2022.10 - 2024.06
Bar Associate
Wetherspoons
2021.06 - 2022.08
Bachelor of Arts - Acting
The Arden School of Theatre
IB Career-related Programme - IB Reflective Project, IB Theatre, IB Psychology, BTEC Performing Arts
Broadgreen International School: 6th Form
General Certificate of Secondary Education - NCFE Interactive Media, OCR Computer Science, OCR Drama, OCR Geography
Broadgreen International School