Namirah Shafiq

Highly skilled professional with extensive expertise in SQL, Jira, POSTMAN, and Agile methodologies. Proficient in end-to-end testing, UI testing, and test plan execution using tools such as Selenium Webdriver and Jmeter. Demonstrates strong analytical thinking and business process modelling capabilities, with a proven track record in big data management and analytical insight. Adept at requirements gathering and communication skills, ensuring seamless project execution within Scrum frameworks. Experienced in training & management, utilising tools like Tableau and SPSS to drive data-driven decision-making.

Currently pursuing a Master’s in Business Analytics to deepen knowledge of predictive modeling, advanced analytics, and strategic decision-making. Aiming to integrate technical expertise with advanced analytical skills to drive innovation and deliver impactful solutions within a dynamic and forward-thinking organization.

Responsible for creating use cases and test plan for the plugin. Planned and executed test cases ranging from installation of plugin to all the use cases that involved syncing of data from SugarCRM Calendar to Google Calendar and vice versa.

This plugin was responsible for sending your contracts from SugarCRM and having them signed by your customers from any browser or mobile device within minutes. Responsible for creating test plan for all the testing phases. Planned and executed through functional and non-functional testing. Regression testing was planned and executed upon each release of update on the plugin

This SuiteCRM project was responsible for managing and tracking progress and business of their consultants. Managed JIRA for the project and effectively collaborated with the team. Work with development teams to provide defect verification, bug tracking and resolution Creating reports for clients using SugarCRM tools. Thoroughly testing accounting reports whilst gaining knowledge of accounting tool Quickbooks which was integrated with the SuiteCRM project. Effectively collaborated with the COO and CFO on their business requirements, and suggested integrations and functionalities in accordance to their requirements. Led weekly client meetings and collaborated with client on managing priority tasks for the project.