Naman Vyas
London,England
Summary
Dedicated professional with expertise in customer service and order processing, demonstrating exceptional multi-tasking capability and familiarity with restaurant equipment. Proficient in coffee machine operation and menu knowledge, offering food and beverage recommendations to enhance customer satisfaction. Committed to leveraging skills in a dynamic environment to drive service excellence and contribute to team success.
Overview
1
1
year of professional experience
1
1
Certification
Work history
F&B associate
St. james court, A Taj Hotel
London, England
08.2024 - 09.2025
- Demonstrated knowledge about various cuisines and drinks, enhancing customer's choice making process.
- Prepared tables before guests arrived for a welcoming ambiance.
- Resolved payment disputes tactfully to protect company's interests.
- Addressed customer complaints promptly, maintaining positive brand image.
- Enhanced customer satisfaction by providing excellent food and beverage service.
- Collaborated with kitchen staff to ensure timely preparation of dishes.
Education
Master of Science - Global Business Management
University of Roehampton
London 04/2024 - 05/2025
Bachelor of Business Administration - Marketing
Bhupal Nobles University
Udaipur, Rajasthan 09/2020 - 05/2023
Skills
- Multi-Tasking capability
- Familiarity with restaurant equipment
- Customer Service
- Order processing
- Coffee machine operation
- Menu knowledge
- Food & beverage recommendations
Affiliations
- Music Producer
- Guitarist
- Djing
Languages
English
Fluent
Certification
Completed a course of Djing from Sunburn Academy.
Timeline
F&B associate
St. james court, A Taj Hotel
08.2024 - 09.2025
Master of Science - Global Business Management
University of Roehampton
04/2024 - 05/2025
Bachelor of Business Administration - Marketing
Bhupal Nobles University
09/2020 - 05/2023