Nai'a Kramer
London
Summary
Creative, people-oriented person with a keen sense of presentation and aesthetics. Adept at using artistic abilities in fashion, visual design, and other creative endeavours. Natural ability to establish a rapport with customers from a variety of backgrounds. Fast learner, good at reading a room, adapting communication methods, and contributing positively to team dynamics and customer experience.
Overview
6
6
years of professional experience
Work History
Sales Clerk and Operational Manager
Taylor Jay Collection
03.2022 - 01.2025
- Maintained and organised products to be aesthetically pleasing, to drive sales.
- Greeted, assisted, and advised customers in choosing merchandise.
- Processed payments and transactions.
- Trained team associates in products, selling techniques, and company procedures.
- Responsible for opening and closing the store, and would typically run the store alone.
- Modelled clothing.
- Other operational duties, such as steam ironing, dressing the mannequins, tagging, and pricing items.
- Professionally and politely greeted customers as they entered the store.
Facilitator Assistant
Growing Real Opportunities in the Workforce
01.2019 - 01.2020
- Collaborated closely with the lead facilitator to support training sessions, including setup, delivery assistance, and post-session breakdown.
- Managed timekeeping for scheduled activities to ensure sessions ran smoothly and stayed on track.
- Organised and maintained digital and physical files for efficient access and workflow.
Education
Goldsmiths University of London
2027
Berklee College of Music
2025
Skills
- Artistic Psychology
- Emotional intelligence
- Innovative thinking
- Positive attitude
- Customer service
- Visual merchandising
- Fashion and styling expertise
Timeline
Sales Clerk and Operational Manager
Taylor Jay Collection
03.2022 - 01.2025
Facilitator Assistant
Growing Real Opportunities in the Workforce
01.2019 - 01.2020
Goldsmiths University of London
Berklee College of Music