Nagarjunareddy Lankapothu

Preston ,Lancashire

Summary

Dynamic Line Manager with expertise in training and developing team members. Enhances performance through tailored training programmes, fostering a culture of continuous improvement. Resolves conflicts effectively to maintain team harmony and drives quality control to ensure customer satisfaction.

Overview

year of professional experience

Certification

Work History

Line Manager

Life Line carers

04.2025 - 03.2026

Trained and coached junior team members to maximise knowledge and competencies and increase performance.
Developed training programmes tailored to team needs, significantly enhancing skill levels across the board.
Resolved conflicts between team members to maintain group harmony and productivity.
Reported to senior management on team performance, challenges, and strategic opportunities.
Managed quality control and maintained high customer satisfaction.

Education

Diploma of Higher Education - Management

uclan

Preston, LAN

01-2022

MBA - Management

siva sivani institute of management

Hyderabad

01-2019

Skills

Employee training
Conflict resolution
Performance reporting
Time management
Communication strategies
Positive attitude
Leadership development
Customer service excellence
Teamwork and collaboration
Communication
Communication skills
Time-management
Decision making
Customer interaction
Team Leadership
Skilled multitasker

Effective communication
Leadership
Relationship-building
Product knowledge
Report-writing
Risk Management
Team training
Negotiation expertise
Critical-thinking
Performance Management
Staff recruitment
Business development
Project coordination
Workforce training
Quality assurance standards
Knowledge of HR policies