Hi, I’m
Michelle Coxe
Purley,CRY
Work Preference
Timeline
Line Manager
Aviva
1998.09 - Current (27 education.years_Label & 9 education.months_Label)
BHS
British Home Stores
1997.01 - 1998.08 (1 education.year_Label & 7 education.months_Label)
Sole Trader
Sole Trader
1995.01 - 1997.01 (2 education.years_Label)
Shirley High School
No Degree
Work History
Aviva
Line Manager
1998.09 - Current (27 education.years_Label & 9 education.months_Label)
Job overview
- Supported daily operations by coordinating team tasks and schedules.
- Communicated effectively with team members to ensure smooth workflow.
- Adapted quickly to changing priorities and operational demands.
- Conducted regular performance reviews to identify areas for improvement and provide constructive feedback.
- Cultivated an environment of teamwork by encouraging collaboration among team members from diverse backgrounds and skill sets.
- Resolved issues quickly to maintain productivity goals.
- Partnered with leadership on recruiting, hiring and coaching production personnel.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
British Home Stores
BHS
1997.01 - 1998.08 (1 education.year_Label & 7 education.months_Label)
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
Sole Trader
Sole Trader
1995.01 - 1997.01 (2 education.years_Label)
Job overview
- Maintained organized merchandise displays to enhance visual appeal and drive sales.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Conducted regular store audits to maintain compliance with company policies and standards.
- Greeted customers and helped with product questions, selections, and purchases.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Overview
31
years of professional experience
Education
Shirley High School Shirley, Croydon
No Degree
Skills
Customer focus
Influencing skills
Motivation techniques
Employee engagement
Quality assurance training
Team development
Teamwork and collaboration
Time management