Nafiz Alam Tomal
Summary
Experienced Waiter bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with knowledge of Modern British and Continental cuisine. Highly versatile and adaptable to fast-paced, changing environments.
Overview
2
2
years of professional experience
Work History
Waiter
Le Méridien Dhaka
Dhaka, Bangladesh
06.2023 - 11.2023
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Managed table settings for optimal dining experience.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Helped reduce waiting times by swiftly clearing tables after use.
- Assisted in food preparation, resulting in timely service delivery.
Crew member
Herfy Bangladesh
Dhaka, Bangladesh
01.2023 - 04.2023
- Maintained high standards of cleanliness in dining area by clearing tables quickly.
- Enhanced customer experience with timely delivery of food to tables.
- Assured quality service for all customers by promptly responding to requests and complaints.
- Supported kitchen staff by transferring dishes, utensils and cooking equipment efficiently.
- Collaborated with team members to maintain a friendly work environment promoting productivity.
Server
Hotel Amari Dhaka
Dhaka, Bangladesh
05.2022 - 12.2022
- Delivered impeccable service for enhanced dining experiences.
- Achieved prompt resolution of complaints with diplomatic dispute management.
- Managed high-volume orders to ensure timely delivery of meals.
- Set tables, ensuring a comfortable environment for customers.
- Collaborated closely with kitchen staff to manage dietary requirements of customers.
Education
Bachelor of Business Administration - Business Management and Leadership
University of Hertfordshsire
Hatfield, Hertfordshire 09/2024 -
Skills
- Table clearing
- Complaint handling
- Food and beverage service
- Food safety understanding
- Table setting
- Allergen and dietary requirements
- Order taking
- Table setting arrangements
- Efficient under pressure
- Table service
Languages
English
Proficient (C2)
Bengali
Native
Timeline
Waiter
Le Méridien Dhaka
06.2023 - 11.2023
Crew member
Herfy Bangladesh
01.2023 - 04.2023
Server
Hotel Amari Dhaka
05.2022 - 12.2022
Bachelor of Business Administration - Business Management and Leadership
University of Hertfordshsire
09/2024 -
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