Bilal El Yazji

Harlow ,Essex

Summary

Dynamic and adaptable professional with a strong foundation in communication, problem-solving, and leadership. Skilled in team building, public speaking, and strategic planning, with a proven ability to remain calm under pressure while delivering exceptional results. Adept at upselling and marketing strategies, complemented by a personable approach and high stamina for demanding roles. Committed to fostering collaborative environments and driving success through innovative solutions.

Overview

years of post-secondary education

Work history

Waiter assistant

Sevine

Harlow, Essex

03.2025 - 04.2025

Facilitated positive dining atmosphere with friendly, personable interactions.
Adhered strictly to serving protocols and procedures, ensuring consistency in execution of duties.
Utilised knowledge of allergens and dietary requirements when serving food, catering to diverse customer requirements successfully.
Provided menu guidance, answered queries and offered recommendations for improved customer experience.
Assisted kitchen staff with food preparation tasks for streamlined service.
Handled orders efficiently; ensured timely delivery to customers.
Collaborated well with other team members, fostering an efficient teamwork dynamic.
Followed all hygiene regulations diligently; maintained safe working conditions at all times.
Cleared tables promptly after customers' departure; prepared them for next patrons quickly.

Education

NVQ Level 3 - Engineering

Stansted Airport College

United Kingdom

09.2024 - 06.2025

GCSEs - Maths and English

Stewards Academy

United Kingdom

01.2023 - 01.2024

Skills

Personable approach
Patient and tactful
Flexibility in shifts
Plate carrying technique
High stamina
Calm under pressure
Problem-solving

Communication skills
Team building
Public speaking
Upselling
Marketing
Leadership
Strategic planning

Languages

Romanian

Fluent

English