Summary
Overview
Work History
Education
Skills
Core Investigative Skills
Languages
Affiliations
Timeline
Generic

Nadia Permall

Ashford,Kent

Summary

Experienced investigator with over nine years in regulatory casework, specialising in professional regulation. Skilled in complex investigations, report writing, evidence review, and stakeholder liaison. Proven ability to manage high-volume caseloads involving legal and regulatory breaches. Strong background in health, education, and legal frameworks. Recognised for critical thinking, attention to detail, and ability to interpret
complex legislation.

Overview

10
10
years of professional experience

Work History

Case Manager

Health and Care Professions Council (HCPC)
London
06.2021 - Current
  • Lead initial investigator on complex fitness to practise investigations.
  • Responsible for the management, investigation and presentation of fitness to practise cases.
  • Manage and assess allegations and risk to public safety.
  • Use statutory powers to gather evidence; liaise with Police, HMPPS, Courts, legal reps and employers.
  • Interviewing and drafting of witness statements.
  • Prepare detailed reports and recommendations for legal proceedings.
  • Managed evidence collection for successful case resolution.
  • Analysed legal documents to understand case specifics.
  • Retained knowledge of relevant legal frameworks to uphold service compliance.

Committee and Trainee Services Manager

Royal College of Surgeons
London
07.2019 - 06.2021
  • Responsible for the effective delivery of all aspects of the trainee surgeon certification pathway.
  • Prepare detailed reports and recommendations for legal proceedings.
  • Led process audits to enhance regulatory compliance and case processing efficiency.
  • Reviewed trainee surgeon records and set expected certification dates based on external and internal information and postgraduate medical training regulations; and monitor and advised on assessment issues including poor performance.
  • Liaised with key stakeholders regarding training/trainee related matters, processes, and procedures in accordance with the JCST's and other regulatory requirements.
  • Ensured that surgical training met regulatory requirements as determined by the GMC or the Royal College of Surgeons in Ireland Worked closely with and advised Health Education England's (HEE) local offices / Deaneries in the UK in confirming certification routes, following GMC published guidance.
  • Delivered the highest standard of customer service in accordance with regulatory and JCST timeframes.
  • Built and maintained working relationships with senior consultant surgeons on the varied committees, including committee Chairs.
  • Provided comprehensive committee management, including drafting agendas, supporting papers and correspondence, providing accurate statistical information, minuting meetings, initiating and drafting related documents and correspondence, participating at meetings and handling follow-up action.

Quality Assurance Officer in Education

Nursing and Midwifery Council (NMC)
London
03.2019 - 06.2019

• Assessed institutional compliance with education standards.
• Investigated reports and intelligence related to nursing and midwifery risks.
• Produced evidence-based reports for internal and public dissemination.
• Supported QA visits and audits; escalated concerns where risks were identified.

  • Identified potential risks by conducting comprehensive risk assessments.

Senior Revalidation and Registration Officer

Nursing and Midwifery Council (NMC)
London
07.2017 - 03.2019

• Investigated revalidation and readmission cases, including those with health or conduct
concerns.
• Developed quality assurance processes and led case audits.
• Provided expert recommendations on fitness to practise matters.
• Oversaw complaints and appeals, leading investigations and drafting formal responses.

  • Managed internal and external correspondence professionally upholding company reputation.
  • Managed complex registration processes for efficient workflow.

UK Registration Officer

Nursing and Midwifery Council (NMC)
London
10.2015 - 07.2017

• Conducted registration checks and legal assessments for new and returning applicants.
• Prepared witness statements and case bundles for internal and legal proceedings.
• Resolved escalated cases and complex enquiries involving statutory requirements.

Education

Postgraduate Diploma - Public Health

City University
London
2020 - 2021

LLB Law -

De Montfort University
Leicester
2011/2011 - 2014/2014

A-Levels - Law, Psychology, English Lit

Canterbury College
Canterbury, Kent
2008 - 2010

GCSEs -

Highworth Grammar School for Girls
Ashford

Skills

    Mental Health First Aider
    Level 2: Understanding Health Improvement – RSPH (2020)
    Statistics & Data Analysis – Imperial College London (Coursera)
    Global Public Health – SDGAcademyX
    Human Factors in Healthcare – University of East Anglia

    Quality Improvement in Healthcare – University of Bath
    Clinical Research & Healthcare Regulation – University of Leeds

Core Investigative Skills

• Complex Case Investigation & Analysis
• Legal & Regulatory Knowledge (Health, Education, Immigration, Criminal)
• Evidence Gathering & Interviewing Techniques
• Report Writing & Case Summarisation
• Stakeholder Liaison (Police, Legal Teams, NHS, Courts)
• Risk Assessment & Decision-Making
• Statutory Compliance & Offence Prosecution
• Fitness to Practise Investigations
• Data Analysis & Research
• Complaint Investigation & Resolution
• High-Volume Caseload Management
• Policy Interpretation & Implementation

Languages

French
Intermediate
English
Native

Affiliations

  • I have a strong passion for travelling. Over the years, I spent three months in India teaching English to students and have continued teaching English in my spare time.

Timeline

Case Manager

Health and Care Professions Council (HCPC)
06.2021 - Current

Committee and Trainee Services Manager

Royal College of Surgeons
07.2019 - 06.2021

Quality Assurance Officer in Education

Nursing and Midwifery Council (NMC)
03.2019 - 06.2019

Senior Revalidation and Registration Officer

Nursing and Midwifery Council (NMC)
07.2017 - 03.2019

UK Registration Officer

Nursing and Midwifery Council (NMC)
10.2015 - 07.2017

Postgraduate Diploma - Public Health

City University
2020 - 2021

LLB Law -

De Montfort University
2011/2011 - 2014/2014

A-Levels - Law, Psychology, English Lit

Canterbury College
2008 - 2010

GCSEs -

Highworth Grammar School for Girls
Nadia Permall