Summary
Overview
Work history
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Nadia Cwiklinska

Rushden,Northamptonshire

Summary

I am a dedicated and hardworking student currently studying at Bedford College, with two years of hands-on experience working in a busy furniture store. This role has helped me develop strong customer service skills, teamwork, and a practical understanding of retail operations. Known for being reliable, quick to learn, and approachable, I thrive in fast-paced environments and enjoy working collaboratively to meet goals. I am fluent in Polish and actively improving my German, which enhances my ability to communicate with a diverse range of customers and colleagues. Being multilingual allows me to connect with a wider customer base and support inclusive communication in diverse teams. I also have a strong passion for travel, which has allowed me to explore different cultures and broaden my perspective—an experience that enriches both my personal and professional interactions. I am eager to continue growing professionally and am looking for opportunities where I can apply my skills, learn new ones, and contribute positively to a dynamic team.

Overview

2
2
years of professional experience

Work history

Shop worker

Furniture Outlet LTD
Bedford, Central Bedfordshire
10.2023 - Current
  • Handled telephone enquiries professionally, providing helpful responses promptly.
  • Assisted customers in the selection of products for personalised shopping experiences.
  • Developed strong rapport with customers through friendly, personalised service.
  • Maintained a safe shopping environment by adhering to safety regulations.
  • Operated till efficiently during busy periods, reducing queues significantly.
  • Balanced till at the end of each shift to ensure accuracy.

Education

GCSEs -

Sharnbrook Academy
Sharnbrook, Bedford
09/2020 - 06/2025

Skills

  • Patience under pressure
  • Understanding customer needs
  • Item pricing
  • Effective multitasking
  • Complaint handling
  • Delivery coordination
  • Retail POS software
  • Shop stock management

Languages

Polish
Native

Affiliations

  • Speedway
  • Travelling
  • Learning Languages
  • Cooking

References

References available upon request.

Timeline

Shop worker

Furniture Outlet LTD
10.2023 - Current

GCSEs -

Sharnbrook Academy
09/2020 - 06/2025
Nadia Cwiklinska