Myrin Turner Zealey
Thame,Oxfordshire
Summary
People-orientated Team Leader successful in delivering revenue and strategic initiatives. Aligns workplace culture with organisation mission and values. Looking for new role where hard work and dedication will be highly valued.
Overview
9
9
years of professional experience
Work history
Packing
TZ Laces
Thame
- Pack orders with care to ensure that nothing will be broken during the transportation process or incase of any accidents
- Checking the stock and updating them on the computer and the sites we list on
Team leader
Gail's Bakery
Thame, Oxfordshire
2024.06 - Current
- Implemented new working methods which improved overall efficiency of the team operations.
- Coordinated daily tasks, ensuring smooth workflow within the team.
- Improved customer satisfaction through close collaboration with the team.
- Cross-Trained in all stations to help with busy times and to support my colleagues.
- Is currently in a promotion training programme to become the Assistant Manager
- Monitored daily operations whilst reducing operational cost significantly.
Supervisor
Caffe Gloria's
Thame
2022.01 - 2024.05
- I joined before the cafe had opened so I helped with setting up furniture, installing shelves, putting up light fixtures etc.
- After the current supervisor had left I was offered the role of supervisor. This included, giving out roles and sections to staff, making sure that they are in a section they are strong in.
- Being responsible for opening and closing the cafe.
- In the case of a complaint, being able to handle the situation calmly and ensure that the customer leaves happy.
Waitress/Bar staff
The Rising Sun
Thame
2017.01 - 2020.01
- Take orders and serve food and drink to the guests.
- Answer questions about the menu and make recommendations when appropriate or recommended.
- Communicate clearly to the kitchen staff about all orders especially when it came to allergies
Education
GCSE - English, Maths, Fashion and textiles, Science
Lord Williams School
Skills
- Strong customer service skills, listening to the customers needs and performing to the highest quality of standard, evaluating customer satisfaction and making proper adjustments or corrections
- Excellent active listening skills and ability to give my complete attention to patrons during busy times
- Demonstrated service orientation; Always looking for opportunities to serve patrons and assist other employees
- PC Building knowledge, I have built my last two computer systems and have learned that i really enjoy building computers Knowing that it will take a lot of time and effort but the outcome will be worth it
References
References supplied if needed
Timeline
Team leader
Gail's Bakery
2024.06 - Current
Supervisor
Caffe Gloria's
2022.01 - 2024.05
Waitress/Bar staff
The Rising Sun
2017.01 - 2020.01
Packing
TZ Laces
GCSE - English, Maths, Fashion and textiles, Science
Lord Williams School