Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Quote
Timeline
Hi, I’m

Adama Njie

Birmingham ,England

Summary

Friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.

Multi-talented Waiter knowledgeable about food safety operations, best practices and compliance requirements. Able to easily work with small groups and large parties alike. Looking to take on demanding role with room for advancement.

Talented individual with desire to make guests feel welcome. Energetic personality coupled with strong work ethic. Eager to demonstrate advanced skills in food safety and customer service to new, rewarding opportunity. Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.

Overview

3
years of professional experience
1
year of post-secondary education
2
Languages

Work History

nigel
Birmingham, west midlands

Hospitality Worker
11.2022 - Current

Job overview

  • Identified and resolved customer complaints concerning food or lodging.
  • Established unique service goals to each venue to provide constant and excellent service.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Reduced risks by maintaining clean and organised work environment.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Assisted in setting up banquet tables and chairs for seamless events.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Maddison rodgers
Birmingham , England

Waitress
08.2021 - 02.2022

Job overview

  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces.
  • Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.

YMCA
Birmingham

Volunteer
06.2020 - 08.2021

Job overview

  • Was working with younger children and was experiencing new things and teaching the children different things and doing a wide variety off activities

Muslim Aid
Birmingham

Waitress
10.2020 - 03.2021

Job overview

  • Organised a fund raiser to raise awareness to the Muslims in need.I also donated clothes and food that can be sent to the country's that need it like Pakistan

Education

sutton colfeild college
Birmingham, BIR

nvq leadership from lvl 2
09.2022 - Current

University Overview

Handsworth wood girls
Birmingham , England

GCSEs from GCSEs

University Overview

Skills

Charity events volunteerundefined

Additional Information

Additional Information

PROFESSIONAL SUMMARY

I am an energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. I am excellent in working with others to achieve a certain objective on time and with excellence. I am a mature, positive and hardworking individual, who always strives to achieve the highest standard possible at any given.

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Business opportunities are like buses, there’s always another one coming.
Richard Branson

Timeline

Hospitality Worker
nigel
11.2022 - Current
sutton colfeild college
nvq leadership from lvl 2
09.2022 - Current
Waitress
Maddison rodgers
08.2021 - 02.2022
Waitress
Muslim Aid
10.2020 - 03.2021
Volunteer
YMCA
06.2020 - 08.2021
Handsworth wood girls
GCSEs from GCSEs
Adama Njie