Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Mya Whyte

Mya Whyte

Stirling

Summary

Motivated and adaptable professional with a strong background in customer service, retail, and administrative support. Recently graduated with a First Class Honours degree in Psychology and set to begin a Master's in Applied Forensic Psychology next year, bringing a detail-oriented approach, excellent time management, and strong communication skills to every role. Experienced in handling sensitive information, managing front-desk operations, and supporting day-to-day business tasks using Microsoft Office applications. Known for being a fast learner with a proactive attitude and the ability to thrive in fast-paced, team-based environments. Now seeking to build on this experience in roles that offer opportunities to further develop administrative and organisational skills.

Overview

7
7
years of professional experience

Work history

Retail Assistant

Blair Drummond Smiddy Farm Shop
Stirling
05.2023 - 07.2025
  • Received new stock and replenished shelves with fresh merchandise for customers.
  • Demonstrated products, highlighted benefits and answered questions to encourage sales.
  • Utilised upselling techniques and suggestions to increase per-customer sales.
  • Helped customers with questions, locating products and completing purchases.
  • Received formal training in visual merchandising of non-food

Hotel Receptionist

Colessio
Stirling
06.2022 - 05.2023
  • Helped clients feel welcome by conversing warmly and professionally answering questions.
  • Developed proficiency in Jamovi and Microsoft Office and used these to regularly to complete assignments.
  • Handled and resolved issues and complaints professionally
  • Effectively managed incoming and outgoing mail to maximise office efficiency.
  • Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
  • Increased efficiency of document retrieval with well-organised filing system.
  • Answered inbound phone calls, resulting in excellent customer service provided to clients.

Retail Associate

Homesense/TKMaxx
Aberdeen/Stirling
10.2020 - 06.2022
  • Demonstrated products, highlighted benefits and answered questions to encourage sales.
  • Moved between stores seasonally.
  • Checked merchandise regularly to identify needs and took care to maintain neat arrangements.
  • Completed customer payments using credit cards, mobile payments and cash.
  • Updated display signs with current product information and special messages to help drive sales.
  • Observed customer behaviours and actively worked to prevent shoplifting and other losses.

Kitchen Assistant

The Anchor Hotel
Johnshaven
03.2018 - 05.2020
  • Maintained a clean work environment whilst working in a fast paced kitchen environment.
  • Met high-volume demands with enthusiasm and quality service and support.
  • Wiped down and sanitised work spaces and frequently touched surfaces.
  • Assisted team members with tasks and consistently meet targets.

Education

National 5 - Mathematics, Practical Cookery

Mackie Academy

Bachelor of Arts - Psychology

University of Stirling
09/2021 - 06/2025

Scottish Higher - English, Business, Biology, Modern Studies, Chemistry, Human Biology, History

Mackie Academy
06/2019 - 08/2021

Skills

  • Proficiency in Microsoft Office
  • Customer service excellence
  • Time management
  • Attention to detail
  • Adaptability and flexibility
  • Professional communication (verbal & written)
  • Data entry and record keeping
  • Problem-solving and initiative

Affiliations

  • Keen traveller
  • Horse riding
  • Netball
  • Reading non-fiction

Timeline

Retail Assistant

Blair Drummond Smiddy Farm Shop
05.2023 - 07.2025

Hotel Receptionist

Colessio
06.2022 - 05.2023

Retail Associate

Homesense/TKMaxx
10.2020 - 06.2022

Kitchen Assistant

The Anchor Hotel
03.2018 - 05.2020

National 5 - Mathematics, Practical Cookery

Mackie Academy

Bachelor of Arts - Psychology

University of Stirling
09/2021 - 06/2025

Scottish Higher - English, Business, Biology, Modern Studies, Chemistry, Human Biology, History

Mackie Academy
06/2019 - 08/2021
Mya Whyte