Mwenya Kaonga
Birmingham,West midlands
Summary
Dedicated professional with expertise in dementia care, exercise and activity planning, and supporting family members. Proficient in multitasking under pressure and using medical software to enhance patient care. Skilled in communicating with dementia patients and providing sensitive end-of-life care. Committed to advancing skills in healthcare to improve patient outcomes.
Compassionate Healthcare Assistant with a comprehensive background in effective, efficient care of elderly patients in care home settings. Providing exceptional care, thorough monitoring and dedication to safe nursing practices for continued patient trust. Maintaining excellent levels of patient care through continued kindness and commitment to safe working practices.
Overview
4
4
years of professional experience
Work history
Health care assistant
YOUR CARE SERVICES LIMITED
Birmingham , West Midlands
2023.04 - Current
- Provided emotional support to patients and their families during difficult times.
- Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among them .
- Delivered high-quality patient service by maintaining cleanliness in wards.
- Maintained stock levels of medical supplies on the ward, ensured uninterrupted provision of care services during shifts.
Room attendant
Hilton hotel Birmingham airport
Birmingham, United kingdom
2022.10 - 2023.04
- Ensured clear communication with housekeeping supervisor regarding any special requests or issues in rooms.
- Vacuumed carpets and dusted surfaces routinely, maintained overall tidiness in hotel premises.
- Used eco-friendly cleaning supplies consistently; promoted sustainable practices within the hotel.
- Identified maintenance issues swiftly; ensured prompt resolution through communication with the relevant department.
- Polished furniture and fixtures regularly, maintaining an attractive appearance in rooms.
- Vacated rooms inspected thoroughly before releasing them back into inventory; prevented future complaints.
Education
Certificate in insurance - General insurance
Malawi insurance institute college
Blantyre malawi 01/2010 - 06/2012
Skills
- Multitasking under pressure
- Exercise and activity planning
- Supporting family members
- Use of medical software
- Dementia care training
- End-Of-Life care sensitivity
- Communicating with dementia patients
Affiliations
- Reading, exercising, watching movies and sports
Timeline
Health care assistant
YOUR CARE SERVICES LIMITED
2023.04 - Current
Room attendant
Hilton hotel Birmingham airport
2022.10 - 2023.04
Certificate in insurance - General insurance
Malawi insurance institute college
01/2010 - 06/2012