Mustafa Ozkir

• Requisitioned housekeeping supplies and guest toiletries to maintain adequate inventory levels.
• Updated training programmes to enhance employee performance.
• coach housekeeping staff to effectively plan and deliver on targets.
• actionable customer feedback to improve satisfaction ratings.

• Deliver a wide range of massage services offered by the company to meet the needs of members, ensuring a seamless experience and therapeutic relaxation for all members
  
  • Provide 30-, 60-, and 90-minute treatments, as well as quality Swedish and deep tissue massage therapy sessions depending on suggested services
• Created memorable client experiences by delivering a warm welcome, an exceptional treatment process, and outstanding post-treatment care.
• Create a safe, clean environment by sanitising work areas, changing treatment room sheets, and sterilising instruments before each use.
• Maintained exceptional client care standards through considerate communication and attention to detail throughout treatments.
• Identified massaged preferences and determined pressure points needed for clients.

• Expanded restaurant menu to include authentic Turkish

cuisine,

• Prepared daily task lists and recipes for timely food production
• Oversaw quality of meals by checking dishes before they went out, reducing the number of orders sent back
• Reviewed, updated, and complied with supply and ingredient budgets,
• Maintained a clean kitchen environment, ensuring 100%
• compliance with state and federal health codes and regulations