Mustafa Mohammed
London,United Kingdom
Summary
Dedicated professional with a strong background in team leadership and problem-solving. Demonstrates exceptional skills in handling pressure, cash management, and data entry proficiency. Known for a patient attitude and empathy understanding, ensuring effective communication and customer satisfaction. Adept at delivery timeframe estimation, contributing to efficient operations. Career goal includes leveraging these competencies to drive organisational success and enhance team performance.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work history
Customer service representative
boble Agency
London, Cameron
2024.04 - 2025.01
- Facilitated customer loyalty programmes to enhance customer retention.
- Offered technical support, leading to enhanced user experience.
- Assisted customers in making informed decisions by providing detailed product information.
- Processed orders promptly ensuring a positive shopping experience for customers.
Warehouse worker
FedEx Express
, cameron
2023.03 - 2024.02
- Followed health and safety guidelines with diligent use of protective gear.
- Assisted in staff training to ensure operational efficiency.
- Coordinated with team members for effective task completion.
- Loaded lorries to expedite delivery schedules.
Education
A-Levels - Science
Future Public School
Cameron 2020.09 - 2023.06
Skills
- Patient attitude
- Pressure handling
- Data entry proficiency
- Empathy understanding
- Delivery timeframe estimation
- Cash handling
- Problem-solving
- Team Leadership
Timeline
Customer service representative
boble Agency
2024.04 - 2025.01
Warehouse worker
FedEx Express
2023.03 - 2024.02
A-Levels - Science
Future Public School
2020.09 - 2023.06