Mustafa Hassan
Manchester
Summary
Dynamic professional with a proven track record at Ahlain LLC, where I enhanced store revenue by 21%. Skilled in vehicle operation and customer service(97%/4.9 rating with Uber), I excel in problem-solving and effective communication, ensuring safety and satisfaction in every role. Committed to continuous improvement and delivering exceptional results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
employment gap
education and training, assisting elderly parents and voluntary work.
manchester
08.2024 - 08.2025
- Struggling to find work, I decided to invest my time at home (upkeep, day-to-day, and DIY/renovations).
- With the help of my work coach, I got enrolled in vocational courses to up-skill and increase employability.
Private hire Driver
Uber
Manchester
06.2024 - 08.2024
- Driving passengers safely from A to B
- 5.4 rating close to 97% satisfaction rate
- Navigated city routes efficiently to ensure timely passenger pickups.
employment gap- traveled to Denmark
Family emergency abroad
02.2024 - 06.2024
- I had to fly out of the country to Europe to care for my father, who was sick at the time.
Compound driver
BCA
Manchester
02.2023 - 02.2024
- Collect and drop off cars to get prepped for auction
- Highest average of vehicles processed in my team of 4 drivers
Parcel and Mail Delivery
Royal Mail
South West DP Manchester
10.2022 - 02.2023
- Delivering allocated parcels and letters.
- assisted with the backlog of parcels due to strikes at the time.
- Completed day-to-day duties accurately and efficiently.
Food production operative
Extons
Wythenshawe
08.2020 - 10.2022
- Packed and palletized grated cheese
- Learned how to setup production lines
- Trained on how to operate machinery
- Updating Labels for pallets
Car parts delivery driver
CarPartsUK.com
Trafford Park
11.2019 - 06.2020
- Delivered parts to showrooms and suppliers
- Youngest driver-delivering as far as Blackpool twice in a shift
Store supervisor
Ahlain LLC
Muscat
05.2017 - 07.2019
- Store operations day2day as well staff
- Rota, deposits, and supply/invoice management
- Had 1 store under my supervision
- Training and supporting supervisor for other stores
- Increased store revenue by 21% during my contracted period
Housekeeper/cleaner
Staff UK Bolton
Gmex
09.2016 - 12.2016
- General cleaning and housekeeping during, before and after events
Admin assistant
AQA
Manchester
06.2016 - 12.2016
- Worked with a cluster of groups to minimize exam workload, by assisting in general admin duties such as marking, sorting and mailing of exam papers.
Education
LV 6 - degree - Business Management
Manchester Metropolitan University
Manchester, United Kingdom01.2015
Lv3 -Access to HE business Diploma - English and science
The Manchester College
Manchester, United Kingdom01.2012
GCSE Maths, English And Science,AP Science & RE
Bolton MBS Private School
Bolton08-2008
Skills
- Vehicle operation
- Navigation skills
- Route optimisation
- Safety protocols
- Customer service
- Fleet management
- food hygiene lv1
- care lv1
- Customer service NVQ lv 2
- food production
- team work
- leadership
- interpersonal skills
- Problem solving
- Effective communication
- PPE use
- Friendly, positive attitude
Accomplishments
- Top-rated Uber Driver, Maintained a 97% satisfaction rate for over 1,000 rides at Uber.
- Efficient Car Processor, Processed 150 cars weekly, leading team efficiency by 20% at BCA.
- Revenue Growth Champion, Increased store revenue by 21% within the two years at Ahlain LLC.
- Accurate Parcel Delivery, Delivered up to 50 parcels daily with 100% accuracy at Royal Mail.
Certification
- food hygiene lv 1
- care lv 1
- customer service lv 2
- full/clean drivers licence CAT B
Websites
Timeline
employment gap
education and training, assisting elderly parents and voluntary work.
08.2024 - 08.2025
Private hire Driver
Uber
06.2024 - 08.2024
employment gap- traveled to Denmark
Family emergency abroad
02.2024 - 06.2024
Compound driver
BCA
02.2023 - 02.2024
Parcel and Mail Delivery
Royal Mail
10.2022 - 02.2023
Food production operative
Extons
08.2020 - 10.2022
Car parts delivery driver
CarPartsUK.com
11.2019 - 06.2020
Store supervisor
Ahlain LLC
05.2017 - 07.2019
Housekeeper/cleaner
Staff UK Bolton
09.2016 - 12.2016
Admin assistant
AQA
06.2016 - 12.2016
LV 6 - degree - Business Management
Manchester Metropolitan University
Lv3 -Access to HE business Diploma - English and science
The Manchester College
GCSE Maths, English And Science,AP Science & RE
Bolton MBS Private School
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