murvel clarke
London,Hillingdon
Summary
I'm a dedicated Licensed Taxi Driver skilled in route planning and passenger assistance. I like to help my passengers with their luggage, while helping and supporting passengers with limited mobility, enhancing overall travel experiences. I'm Committed to safe driving practices and regular vehicle maintenance for optimal performance.
Overview
35
35
years of professional experience
Work History
Licenced taxi driver
self employed
04.1999 - 04.2026
- Provided safe and timely transportation for passengers to various destinations across the city.
- Coordinated transfers of passengers and parcels to various destinations across London, ensuring timely arrivals.
- Monitored traffic reports to plan the most efficient routes and inform passengers of expected arrival times.
- Successfully changed and planned alternative routes for journeys, usually at short notice, when routes become congested or closed.
- Maintained a clean and comfortable vehicle environment for optimal passenger satisfaction.
- Demonstrated excellent customer service skills by addressing passenger inquiries politely.
- Developed extensive knowledge of local area, including popular tourist destinations and amenities, to enhance passenger experience.
- Assisted passengers with loading and unloading luggage, ensuring careful handling of belongings.
- Helped passengers with limited mobility into and out of vehicles.
- Ensured secure handling of passenger belongings during transport to prevent damage.
- Performed regular vehicle inspections and tests, ensuring vehicle remained safe and operational for passenger transport.
- Reported any vehicle issues or damages to management promptly for immediate resolution.
- Oversaw daily delivery of [Number] [Type] to ensure safe and efficient transport.
Professional Bus Driver
Go ahead london
london, Greater london
03.2021 - 06.2023
- carried out external vehicle inspection before start of work shift
- carried out internal inspection of the bus before start of my shift
- Checked all elctronics and various fuel guages of the vehicle
- Worked at night and on weekends demonstrating flexibility with scheduling needs.
- Manoeuvred vehicles on narrow, busy streets and roads, maintaining passenger and pedestrian safety.
- Promoted passenger safety guidelines, clearly advising customers of rules to ensure safe carriage.
- Handled passenger queries and provided information on schedules, routes, and transfer points with professionalism.
- Assisted passengers with special needs, ensuring accessibility and comfort during their journey.
- Used vehicle's integrated CCTV system to monitor passengers, vehicles and surroundings throughout journeys.
- Welcomed passengers with friendly smile, putting passengers at ease and providing enjoyable experience.
- Handled antisocial behaviour calmly and professionally, prioritising passenger safety.
- Remained alert at all times scanning potential hazards to reduce unexpected situations.
- Effectively communicated disruptions and delays to passengers through bus PA system.
- Collaborated with control room staff to communicate delays or incidents, enhancing operational efficiency.
- Carried out thorough quality inspections of vehicles before starting shifts, verifying excellent and safe condition.
- Followed traffic laws to protect vehicle and passengers.
- Proactively assisted disabled passengers in boarding and exiting bus.
- Upheld professional standards in uniform and personal presentation, representing the company positively in public.
- Conducted pre-and post-journey safety checks to maintain vehicle roadworthiness and passenger safety.
- Assisted passengers with special needs, ensuring accessibility and support throughout their journey.
- Conducted pre-departure checks on the bus to guarantee vehicle safety and operational standards were met.
- Maintained PCVs daily, conducting safety, maintenance and cleanliness checks.
Chauffeur
St Georges chauffeur company
london
04.1995 - 04.1999
- Transported high-value clients with professionalism and discretion.
- Maintained excellent client service by arriving at pick up and drop off points on time.
- Delivered prompt and reliable airport transfer services, facilitating stress-free travel for clients.
- Maintained vehicle in optimum condition for safety and reliability.
- Utilised navigation systems efficiently to plan the most effective routes.
- Ensured passengers stayed comfortable throughout journeys through regular check-ins and adjusting car temperature as needed.
- Kept vehicle presentable, clean and pristine by washing car's exterior and interior regularly.
- Helped passengers with loading and unloading luggage, as well as opening and closing doors.
Courier Delivery Driver
Red Star Parcels
london
02.1991 - 03.1994
- Observed customer delivery instructions, prioritising safe, secure deliveries.
- Managed inventory of goods in transit, ensuring correct items were delivered to the right recipients.
- Collected parcels and packages from depots and delivered consignments to addresses specified in dispatch instructions.
- Greeted customers warmly and professionally to maintain positive company reputation.
- Followed traffic laws and regulations and observed company policies in picking up, transporting and delivering shipments.
- Unloaded and delivered items safely using hands or equipment to prevent damage, spoilage or loss.
- Cross-checked cargo against transport documentation to verify correctness, reporting errors to supervisors for solutions.
- Adapted to unexpected changes in delivery schedules or routes, demonstrating flexibility.
- Negotiated traffic and parking challenges in urban areas to maintain timely delivery commitments.
- Maintained good physical fitness to perform heavy lifting safely during transportation of larger goods.
- Assisted in loading and unloading of goods, employing proper lifting techniques to avoid injury.
- Collaborated with dispatch team to receive delivery instructions and provide real-time updates.
- Submitted shift reports and delivery logs to supervisors for performance tracking and service reviews.
- Conducted regular vehicle inspections and performance tests to keep vehicle in safe and operational condition.
- Carried out larger deliveries using a 7.5 Tonne vehicle
Education
GCSEs - general education
roger manwood school
London, ENG01-1979
Skills
- Taxi regulations
- Route planning
- GPS operation
- Mobile apps navigation
- Taxi app usage
- Vehicle inspection
- Passenger safety
- Local road knowledge
- Luggage handling
- Passenger assistance
- Customer service
- Communication
- Adaptable communication
- Professionalism
- Patience and resilience
- Road traffic laws
- Google maps navigation
- Self-motivated
- Customer interaction and engagement
- Reliability
Timeline
Professional Bus Driver
Go ahead london
03.2021 - 06.2023
Licenced taxi driver
self employed
04.1999 - 04.2026
Chauffeur
St Georges chauffeur company
04.1995 - 04.1999
Courier Delivery Driver
Red Star Parcels
02.1991 - 03.1994
GCSEs - general education
roger manwood school