MUNUNGA MUNUNGA
Maidenhead,Berkshire
Summary
Dedicated team player with experience in customer service, hospitality, and event support. Demonstrates strong communication and attention to detail while thriving in fast-paced environments. Specialises in guest relations and problem solving to uphold service standards and enhance customer experiences.
Overview
2027
2027
years of professional experience
Work History
Customer/Retail assistant
CO OP Midcounties
Maidenhead, Berkshire
01.2026 - Current
- Provide friendly and helpful customer service, assisting customers with queries and finding products.
- Operate the tills accurately and handle cash and card payments responsibly.
- Replenish and organise stock to keep shelves fully stocked and the store presentable.
- Check product dates and maintain high standards of cleanliness and organisation.
- Work effectively as part of a team in a busy retail environment.
- Follow company procedures, including health and safety and security guidelines.
- Manage tasks efficiently during busy periods while maintaining good customer service.
- Communicate professionally with customers and colleagues.
Garage Assistant (Customer Service)
01.2025
- Delivered excellent front-of-house service.
- Communicated clearly with customers and colleagues.
- Maintained organisation and cleanliness in reception.
- Managed admin, bookings, and daily customer interactions.
Wedding Usher & Waiter
Private Event
- Created a warm and welcoming environment for all guests.
- Assisted with event setup, guest seating, and smooth service flow.
- Served food and refreshments professionally.
- Ensured guests received a positive and enjoyable event experience.
General Assistant
OFFYOUGLOW LTD
- Supported presentations, admin tasks, and promotional activities.
- Demonstrated teamwork, reliability, and strong communication.
Education
Level 3 Sports Coaching -
BCA College
Maidenhead01-2027
Level 2 Sports Science Certificate -
Skills
- Customer service excellence
- Event & function support
- Hospitality & café experience
- Effective communication
- Attention to detail
- Team collaboration
- Problem solving & adaptability
- Organisational skills
- Critical thinking
Custom
Immediate start. Fully flexible.
Timeline
Customer/Retail assistant
CO OP Midcounties
01.2026 - Current
Garage Assistant (Customer Service)
01.2025
Wedding Usher & Waiter
Private Event
General Assistant
OFFYOUGLOW LTD
Level 3 Sports Coaching -
BCA College