Summary
Overview
Work history
Education
Skills
Certification
Accomplishments
Interests & Hobbies
Timeline
Generic

Mujgan Akif

London

Summary

Dynamic and results-driven professional with a strong background in sales and business development, specialising in the property market. Demonstrates exceptional customer service, interpersonal communication and conflict resolution skills, with a proven track record of achieving sales and lettings targets. Bilingual in English and Turkish, adept at lead generation and client retention, leveraging extensive knowledge of CRM platforms and POS systems. Committed to building rapport with clients while effectively managing time and multitasking to drive business growth. Holds a full UK driving licence, aiming to further enhance expertise in the property sector.

Overview

6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Supervisor, Sales Consultant

36T Hub International Ltd
Stansted Airport
12.2024 - 07.2025
  • Organised and managed brand training sessions to ensure team readiness and high customer service delivery.
  • Led a team of 15 staff delivering luxury service to international clients.
  • Awarded Sales Promoter of the Month four times in 2025 and five times in 2024.
  • Achieved highest brand sales awards from L'Oréal, Coty, Puig, and Avolta.

Team Leader, Sales Consultant

Team Spirits Airport Operations Ltd
Stansted Airport
10.2023 - 12.2024
  • Provided exceptional service while consistently exceeding daily sales targets.
  • Delivered team training and empowered 19 staff to meet performance benchmarks.
  • Earned recognition for top sales during promotional campaigns for L'Oréal, Puig, and Coty.

Property Manager

Real Estate
02.2023 - 10.2023
  • Company Overview: Cyprus
  • Main point of contact for landlords and tenants, resolving emergencies and ensuring satisfaction.
  • Managed holiday lets, contracts, and coordinated with contractors.
  • Conducted property inspections and ensured regulatory compliance.
  • Cyprus

Property Manager

Spencer Munson Property Services Ltd
Loughton
12.2022 - 01.2023
  • Oversaw property maintenance, safety certifications, and contractor coordination.
  • Recognised for securing new business and supporting office operations.

Property Manager

John Grants Estate Agents Ltd
Edmonton
07.2022 - 11.2022
  • Handled lettings from valuations to move-ins, ensuring compliance.
  • Managed maintenance, legal requirements, and tenant communications.

Property Manager

Real Estate
02.2022 - 06.2022
  • Company Overview: Cyprus
  • Facilitated multiple successful sales of residential and commercial properties.
  • Coordinated contractor services to support efficient sales and lettings.
  • Cyprus

Senior Lettings & Sales Consultant

Drivers & Norris Ltd
Archway
05.2021 - 01.2022
  • Company Overview: Archway
  • Registered landlords and tenants, negotiated tenancy terms.
  • Mentored junior team members and supported branch performance.
  • Archway

Senior Lettings Negotiator

Charles Henry Peppiatt Ltd
Southgate
02.2021 - 03.2021
  • Company Overview: Southgate
  • Consistently exceeded lettings targets and built strong client relationships.
  • Recognised for outstanding contributions during temporary placement.
  • Southgate

Property Manager

Real Estate
04.2020 - 01.2021
  • Company Overview: Cyprus
  • Managed listings, coordinated legal documents, and ensured TRNC compliance.
  • Built strong local and international client relationships.
  • Cyprus

Senior Lettings & Sales Consultant

Greengate Residential Ltd
Edmonton
09.2019 - 03.2020
  • Company Overview: Edmonton
  • Main liaison for Turkish clients; exceeded daily sales and lettings targets.
  • Ensured full compliance with safety certifications.
  • Edmonton

Education

NVQ Level 3 Diploma - Health, Safety, Security and Employment, Beauty Therapy

The College of Haringey, Enfield and Northeast London
09.2010 - 05.2012

RSA Level 1 - Word Processing, Communication, Office Practice

City of Westminster College
09.1987 - 07.1988

Skills

  • Outstanding customer service
  • Builds rapport with ease
  • Self-motivated
  • Bilingual in English and Turkish
  • Exceeds sales targets, results driven
  • Leadership competence
  • Property market knowledge
  • Develop and nurtures relationships with new and existing Landlords
  • Strong attention to detail
  • Time management and multitasking
  • Proficient in Microsoft Office, POS systems and CRM platforms
  • Fostering teamwork and a supportive work focus
  • Interpersonal relations expertise
  • Remains calm under pressure and works well
  • Effective organisational proficiency
  • Strong negotiation techniques

Certification

  • General Security Awareness Training
  • Health & Safety Training
  • Prevent for Practitioner Certificate
  • Avolta 6-Step Service Training
  • Business Partner Guidelines Course
  • Stebs and Sharps Training
  • Excellent IT Skills
  • Full UK Driving Licence

Accomplishments

  • Sales Promoter of the Month (9 times across 2024–2025)
  • Highest Sales Awards from L’Oréal, Coty, Puig, and Avolta
  • Recognition for new business wins and temporary placement excellence

Interests & Hobbies

  • Passionate about personal development and regularly attend business seminars, brand training courses, and industry events.
  • Enjoy learning languages to support international clients in property transactions
  • A volunteer and supporting charities such as Race for Life, Malawi Water Aid, and the Samaritans,
  • Enjoy travelling to explore different different cultures.
  • Interior styling and home design.
  • Networking
  • Photography and attending exhibitions.
  • Swimming and walking.
  • Mentoring others and sharing knowledge.

Timeline

Supervisor, Sales Consultant

36T Hub International Ltd
12.2024 - 07.2025

Team Leader, Sales Consultant

Team Spirits Airport Operations Ltd
10.2023 - 12.2024

Property Manager

Real Estate
02.2023 - 10.2023

Property Manager

Spencer Munson Property Services Ltd
12.2022 - 01.2023

Property Manager

John Grants Estate Agents Ltd
07.2022 - 11.2022

Property Manager

Real Estate
02.2022 - 06.2022

Senior Lettings & Sales Consultant

Drivers & Norris Ltd
05.2021 - 01.2022

Senior Lettings Negotiator

Charles Henry Peppiatt Ltd
02.2021 - 03.2021

Property Manager

Real Estate
04.2020 - 01.2021

Senior Lettings & Sales Consultant

Greengate Residential Ltd
09.2019 - 03.2020

NVQ Level 3 Diploma - Health, Safety, Security and Employment, Beauty Therapy

The College of Haringey, Enfield and Northeast London
09.2010 - 05.2012

RSA Level 1 - Word Processing, Communication, Office Practice

City of Westminster College
09.1987 - 07.1988
Mujgan Akif