MUHAMMED Samir UDDIN
Rawtenstall,Lancashire
Summary
Dedicated professional with extensive expertise in customer service and retail sales techniques. Proven ability to build strong relationships with customers and manage time effectively, ensuring exceptional front-of-house care. Skilled in cash handling, refunds, and exchanges, with a focus on health and safety consciousness. Experienced in staff training and compliance with sanitation regulations, maintaining calm under pressure while managing food safety protocols. Committed to enhancing customer satisfaction and operational efficiency within the retail sector.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work history
Click & Collect Assistant
Asda
Rawtenstall, Lancashire
2024.11 - 2025.01
- Greeted customers and provided prompt, friendly service during order collections
- Prioritised workload to ensure timely preparation and delivery of orders
- Adapted to changing business needs and worked effectively as part of a retail operations team
- Recognised for reliability and consistent timekeeping
IT Support Assistant
IT Brains
Rawtenstall, Lancashire
2024.07 - 2025.11
- Managed helpdesk queries efficiently, leading to improved customer service ratings.
- Troubleshot network connectivity issues, enabling uninterrupted workflow.
- Boosted client satisfaction by providing timely remote IT support.
Commis Chef
FirePit
Rawtenstall, Lancashire
2024.03 - 2024.07
- Enhanced customer satisfaction with timely meal preparation.
- Improved kitchen efficiency by maintaining a clean and organised work area.
- Prepared ingredients for head chef to ensure efficient service.
Education
Level 3 NVQ - IT
Blackburn College
Blackburn, Blackburn with Darwen 2020.09 - 2022.08
GCSEs - IT
Alders Grange High School
Rawtenstall, Lancashire 2015.08 - 2020.09
Skills
- Relationship building with customers
- Time management expertise
- Cash handling experience
- Retail sales techniques
- Front-of-house customer care
- Refunds and exchanges
- Customer Service
- Health and safety consciousness
- Staff training experience
- Sanitation regulations compliance
- Calm under pressure
- Food safety compliance management
References
Available upon request
Timeline
Click & Collect Assistant
Asda
2024.11 - 2025.01
IT Support Assistant
IT Brains
2024.07 - 2025.11
Commis Chef
FirePit
2024.03 - 2024.07
Level 3 NVQ - IT
Blackburn College
2020.09 - 2022.08
GCSEs - IT
Alders Grange High School
2015.08 - 2020.09