Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

MUHAMMED Samir UDDIN

Rawtenstall,Lancashire

Summary

Dedicated professional with extensive expertise in customer service and retail sales techniques. Proven ability to build strong relationships with customers and manage time effectively, ensuring exceptional front-of-house care. Skilled in cash handling, refunds, and exchanges, with a focus on health and safety consciousness. Experienced in staff training and compliance with sanitation regulations, maintaining calm under pressure while managing food safety protocols. Committed to enhancing customer satisfaction and operational efficiency within the retail sector.

Overview

2
2
years of professional experience
7
7
years of post-secondary education

Work history

Click & Collect Assistant

Asda
Rawtenstall, Lancashire
11.2024 - 01.2025
  • Greeted customers and provided prompt, friendly service during order collections
  • Prioritised workload to ensure timely preparation and delivery of orders
  • Adapted to changing business needs and worked effectively as part of a retail operations team
  • Recognised for reliability and consistent timekeeping

IT Support Assistant

IT Brains
Rawtenstall, Lancashire
07.2024 - 11.2025
  • Managed helpdesk queries efficiently, leading to improved customer service ratings.
  • Troubleshot network connectivity issues, enabling uninterrupted workflow.
  • Boosted client satisfaction by providing timely remote IT support.

Commis Chef

FirePit
Rawtenstall, Lancashire
03.2024 - 07.2024
  • Enhanced customer satisfaction with timely meal preparation.
  • Improved kitchen efficiency by maintaining a clean and organised work area.
  • Prepared ingredients for head chef to ensure efficient service.

Education

Level 3 NVQ - IT

Blackburn College
Blackburn, Blackburn with Darwen
09.2020 - 08.2022

GCSEs - IT

Alders Grange High School
Rawtenstall, Lancashire
08.2015 - 09.2020

Skills

  • Relationship building with customers
  • Time management expertise
  • Cash handling experience
  • Retail sales techniques
  • Front-of-house customer care
  • Refunds and exchanges
  • Customer Service
  • Health and safety consciousness
  • Staff training experience
  • Sanitation regulations compliance
  • Calm under pressure
  • Food safety compliance management

References

Available upon request

Timeline

Click & Collect Assistant

Asda
11.2024 - 01.2025

IT Support Assistant

IT Brains
07.2024 - 11.2025

Commis Chef

FirePit
03.2024 - 07.2024

Level 3 NVQ - IT

Blackburn College
09.2020 - 08.2022

GCSEs - IT

Alders Grange High School
08.2015 - 09.2020
MUHAMMED Samir UDDIN