Summary
Overview
Work history
Education
Skills
Languages
Volunteering
References
Timeline
Generic

Annest Price

Caernarfon,Gwynedd

Summary

Proactive and resourceful individual with excellent organisational and communication skills, coupled with proficiency in Microsoft Office Suite. Demonstrated ability to prioritise tasks and manage time effectively to support team objectives. Ready to contribute to seamless operations and enhance productivity in fast-paced environment.


Overview

9
9
years of professional experience
8080
8080
years of post-secondary education

Work history

Click and Collect Home Shopping Assistant

Tesco
Bangor
06.2020 - 11.2024
  • Checking customer IDs and proof of orders.
  • Handled confidential information, maintaining discretion and integrity.
  • Provided customer service, delivering high levels of satisfaction.
  • Answered phone calls promptly, providing excellent customer service.
  • Used problem-solving skills to resolve challenges and prioritise workload.
  • Trained new staff on customer service protocols to maintain high standards of service across the board.
  • Offered prompt solutions to maintain customer satisfaction.
  • Monitored product quality through rigorous visual and physical inspections.

Intern – Herpetology & Invertebrates

Chester Zoo
03.2023 - 06.2023
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Maintained clean, sanitary conditions within enclosures to enhance animal health.
  • Conducted regular health checks on animals, ensuring optimal health status.
  • Implemented enrichments within enclosures, improving overall quality of life for captive animals.
  • Administered medication, filled water troughs and fed animals on a daily basis according to individual needs.
  • Observed training procedures with Tomistoma schlegelii, Caiman crocodilus and Varanus komodoensis.
  • Aided in the preparation of exportation of reptile and invertebrate species.
  • Enthusiastically answered visitor questions, providing animal education opportunities.
  • Participated in ‘Dream night' event for the visitors.
  • Foraged for seasonal vegetation for enrichment.

Supervisor

Snowdon Mountain Railway
04.2018 - 09.2019
  • Supervised activities of workers and enforced safety regulations.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Provided information for product inquiries, leading to increased sales.
  • Oversaw inventory management to avoid any shortage or excess stock issues.
  • Offered assistance to team members during peak hours, promoting efficiency.
  • Coordinated efficiently with other departments for issue escalation, facilitating timely solutions.
  • Trained new hires and set up mentoring relationships to drive team performance.
  • Administered first aid for minor injuries, reporting accidents and near-misses appropriately.
  • Performed cashier duties, including balancing and end-of-day banking.
  • Delegated tasks appropriately, achieved balanced workload among team members.

Stablehand

Dr Carol Michael
Llanrug
03.2016 - 03.2018
  • Company Overview: Dr Carol Michael is the owner of the company Equine Superfoods and lived locally with her horses that she breeds.
  • Handling new-born foals and prepare the foals for The Royal Welsh Winter Fair (2017)
  • Maintained cleanliness of stables, contributing to a healthy environment.
  • Repaired damaged equipment, ensuring safe usage at all times.
  • Followed strict dietary plans for the well-being of horses.
  • Engaged in continuous learning about equine care practices for increased proficiency.
  • Inspected grain storage for moisture and potential fire hazards.

Cleaner

Plas Gwyn Caravan Park
Llanrug
04.2017 - 09.2017
  • Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
  • Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
  • Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
  • Kept communal areas tidy and well-organised for optimal functionality.
  • Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
  • Completed laundry tasks promptly, resulting in continuously available fresh linen and towels.

Education

Postgraduate certificate - Zoo Conservation Biology

Manchester Metropolitan University

Bachelor's degree - Animal Behaviour

Liverpool John Moores University

A Level - Art & Design, Biology, History

Ysgol Brynrefail

GCSE - English, Welsh, Mathematics, Science, History, Art & Design, French, Welsh Baccalaureate

Ysgol Brynrefail

Skills

  • Customer Service
  • Task coordination
  • Microsoft office suite proficiency
  • R/R studios
  • ZIMZ/Species360
  • Report analysis
  • Telephone handling
  • Inventory control
  • Multitasking and prioritisation
  • Delegation efficiency
  • Schedule management
  • Problem-solving

Languages

Welsh, English
Native

Volunteering

I have always been enthusiastic about animals and conservation, I love reading into the different research and conservation programmes around the world, and especially those that are local. It is fascinating the influence we have of preventing extinction.


Freshfields Animal Rescue (Caernarfon) - Jul 2017 to Jul 2017

Cibyn Veterinary Clinic (Caernarfon) - Oct 2015 to Oct 2015

Deufor Veterinary and Farm Clinic (Pwllheli) -Jul 2015 to Jul 2015

References

References available upon request.

Timeline

Intern – Herpetology & Invertebrates

Chester Zoo
03.2023 - 06.2023

Click and Collect Home Shopping Assistant

Tesco
06.2020 - 11.2024

Supervisor

Snowdon Mountain Railway
04.2018 - 09.2019

Cleaner

Plas Gwyn Caravan Park
04.2017 - 09.2017

Stablehand

Dr Carol Michael
03.2016 - 03.2018

Postgraduate certificate - Zoo Conservation Biology

Manchester Metropolitan University

Bachelor's degree - Animal Behaviour

Liverpool John Moores University

A Level - Art & Design, Biology, History

Ysgol Brynrefail

GCSE - English, Welsh, Mathematics, Science, History, Art & Design, French, Welsh Baccalaureate

Ysgol Brynrefail

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