Summary
Overview
Work history
Education
Skills
Training Courses
Affiliations
References
Timeline
Generic

HAMMAD KHAN

Summary

I am a very motivated individual seeking an opportunity to start and build a career in an office role/capacity. Proficient in the use of Microsoft word, PowerPoint etc. Comfortable putting together presentations, typing up documents and data entry. I have a wide range of knowledge and skills that I have built as a result of my previous roles and experience. My next role is one that I really want to grow into and build an exciting career around and this job opportunity will allow me to do that.

Overview

4
4
years of professional experience
9
9
years of post-secondary education

Work history

Civil Enforcement Officer

Marston Holdings
03.2024 - 09.2024
  • Answering questions from the public about parking rules, fines, and other related issues
  • Patrolled streets, parking lots, and other public areas to ensure compliance with local parking regulations
  • When a violation was found, I would issue a penalty charge notice DPCNE or parking ticket to the offending vehicle
  • Logging the details of the violations and tickets issued into a system for record-keeping and future reference

Business Admin & Customer Service Pre-Recruitment Course

The Works, Growth Company
10.2023 - 11.2023
  • Policies Covered: British Values: Democracy, Rule of Law, Individual Liberty, Mutual Respect, Tolerance of faiths and beliefs
  • Equality and Diversity: Insights on the Equality Act, Equal Opportunities, Feeling Safe
  • Safeguarding: Covers Abuse, Domestic Violence, Extremism, Terrorism, Radicalisation, Self-Harming, Suicide, DATA PROTECTION
  • Customer Service - Key Aspects Covered: Creating a positive impression, Application of service-related laws, regulations, and procedures, Handling queries effectively, adapting to service environments, and understanding customer impact, Effective communication skills and their role in customer satisfaction, Understanding teamwork and key service terminology for effective service delivery
  • Business Administration - Key Areas Explored: Functioning in Business & Administration, task development, effective work organization, and confidentiality understanding, Document Creation: Types, styles, accuracy checks, and routine document generation, Call handling, including role plays, message-taking, and clear communication, Self-Development: Planning personal/professional growth, setting SMART targets, Rights & Responsibilities awareness, locating support/information sources, Group Work dynamics, responding to feedback, and assessing group progress, delegating, efficient working, playing to strengths

Customer Service

Papa John's
03.2021 - 11.2021
  • Preparing food in line with Food Health and Safety guidelines
  • Ensuring all customer orders are accurate
  • Restocking, Organising, and Cleaning the kitchen area
  • Handling paperwork and checking store shipments Via our suppliers

Education

Diploma - Automotive Engineering

Openshaw College
01.2019 - 06.2021

GCSEs - English

Abraham Moss
Manchester
09.2013 - 06.2018

Functional skills level 2 - Maths

The Manchester College
Manchester
01.2019 - 06.2020

Skills

  • Record Keeping
  • Maintenance
  • Problem Solving
  • Communication
  • Microsoft Office
  • Team work
  • Time management
  • Multi-tasking

Training Courses

Business Administration Course for Natwest, 03/01/21 - 11/01/21

Affiliations

  • Building gaming computers
  • Football
  • Mma
  • Cycling

References

References available upon request.

Timeline

Civil Enforcement Officer

Marston Holdings
03.2024 - 09.2024

Business Admin & Customer Service Pre-Recruitment Course

The Works, Growth Company
10.2023 - 11.2023

Customer Service

Papa John's
03.2021 - 11.2021

Functional skills level 2 - Maths

The Manchester College
01.2019 - 06.2020

Diploma - Automotive Engineering

Openshaw College
01.2019 - 06.2021

GCSEs - English

Abraham Moss
09.2013 - 06.2018

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HAMMAD KHAN