Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Muhammad Zeeshan Nawaz

Mitcham,United Kingdom

Summary

A dedicated professional with expertise in time-management, inventory control, and customer sales support. Demonstrates exceptional customer service skills and excels in stock management and pressure handling. Committed to leveraging these competencies to drive operational efficiency and enhance customer satisfaction.

Overview

2
2
years of professional experience

Work history

Customer service representative

Karachi BBQ
Gujranwala, Pakistan
07.2024 - 01.2025
  • Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.
  • Handled returns and exchanges efficiently maintaining high levels of customer satisfaction.
  • Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
  • Improved customer satisfaction by effectively handling complaints and inquiries.
  • Provided top-notch support for increased customer satisfaction.
  • Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.

Crew member

Bundu Khan Restaurant
Gujranwala, Pakistan
01.2023 - 06.2024
  • Dealt effectively with customer complaints, resolving issues professionally and amicably.
  • Increased sales through suggestive selling techniques.
  • Provided excellent customer service to ensure repeat business.
  • Stocked shelves regularly for easy access to products by customers.
  • Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
  • Offered prompt solutions to maintain customer satisfaction.

Education

LL.B - Law

University of the Punjab
Gujranwala, Pakistan
09.2018 - 11.2023

LL.M - International Human Rights

The University of Law
Bloomsbury, United Kingdom
02.2025 -

Skills

  • Time-Management prowess
  • Inventory control
  • Customer sales support
  • Customer service expert
  • Stock management
  • Pressure handling

Languages

English
Proficient (C2)
Urdu
Proficient (C2)

Timeline

LL.M - International Human Rights

The University of Law
02.2025 -

Customer service representative

Karachi BBQ
07.2024 - 01.2025

Crew member

Bundu Khan Restaurant
01.2023 - 06.2024

LL.B - Law

University of the Punjab
09.2018 - 11.2023

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Muhammad Zeeshan Nawaz