Muhammad Taha Ali Siddiqui
Student Ambassador
Lancashire,Preston
Summary
Dynamic MBA student with a Bachelor's in BA (Hons) Management (Marketing), offering a strong foundation in marketing principles and customer service. Proven expertise in analysis, problem-solving, and enhancing customer satisfaction, honed through experience as a Customer Service Representative. Skilled in leveraging social media platforms to engage audiences and strengthen brand presence, aligning with my academic background in marketing.
Overview
5
5
years of professional experience
3
3
Languages
5
5
years of post-secondary education
Work History
Student Ambassador
University Of Central Lancashire
Preston
11.2022 - Current
- Engaged with diverse audiences during tours, answering inquiries & providing valuable insights
- Led captivating campus tours, showcasing facilities & unique features
- Assisted recruitment, guiding potential students through admissions
- Developed strong communication & presentation skills
- Quick learner & adaptable team player
Customer Service Representative
TransCore L.P
Dubai
02.2021 - 09.2022
- Resolved Violation disputes & managed customer data using Web portal
- Provided excellent customer service to phone & walk-in customers
- Implemented forward-thinking strategies for high customer satisfaction.
Customer Service Representative
MEA Resource Solutions
Dubai
07.2018 - 02.2021
- Analyzed & resolved Salik Violation-related customer disputes
- Updated customer account information to ensure accurate records.
Education
MBA - Master of Business Administration With Professional Placement
University of Central Lancashire
Preston, UK 09.2022 - Current
Bachelor of Arts - Business Management (Marketing)
Middlesex University
Dubai, UAE 09.2014 - 06.2017
Degree Entry Program - School of Management And Languages
Heriot Watt University
Dubai, UAE 09.2011 - 06.2012
Skills
- Microsoft Office proficiency
- Google Analytics
- Microsoft Project
- Search Engine Optimisation
- Meta Business Suite
- Calm and Professional Under Pressure
Work Preference
Work Type
Part TimeWork Location
HybridOn-SiteRemoteImportant To Me
Work-life balanceCareer advancementCompany CultureCertification
Digital Marketing Foundations - Aug 29, 2023
SEO Foundations - Aug 24, 2023
Timeline
Student Ambassador
University Of Central Lancashire
11.2022 - Current
MBA - Master of Business Administration With Professional Placement
University of Central Lancashire
09.2022 - Current
Customer Service Representative
TransCore L.P
02.2021 - 09.2022
Customer Service Representative
MEA Resource Solutions
07.2018 - 02.2021
Bachelor of Arts - Business Management (Marketing)
Middlesex University
09.2014 - 06.2017
Degree Entry Program - School of Management And Languages
Heriot Watt University
09.2011 - 06.2012
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