Lucy Hobson

• Represent the university at open days and campus events, welcoming prospective students and families

• Deliver campus tours, presentations, and Q&A sessions, communicating information clearly and confidently

• Take part in outreach activities to engage prospective students, sharing information about university life and supporting informed decision-making

• Work with multiple university teams to ensure smooth event delivery, effective planning, and a positive experience for all visitors

• Strengthened public-speaking, communication, and organisational skills through regular engagement with large groups

• Conduct one-to-one wellbeing check-ins, providing empathetic support and signposting students to appropriate services

• Support inclusion by proactively contacting individuals with low attendance or additional needs to encourage re-engagement

• Maintain accurate records and follow safeguarding procedures, handling sensitive information with professionalism and confidentiality

• Collaborate with Student Advice, Counselling, and Academic Support teams to ensure consistent, joined-up care

• Complete ongoing training in active listening, diversity awareness, and wellbeing to enhance service delivery

• Developed strong communication, empathy, and problem-solving skills while managing sensitive or emotionally complex conversations

• Supported new students during Welcome Week through campus tours, induction events, and informative Q&A sessions

• Communicated confidently with groups of up to 30 students, adapting explanations to different needs, backgrounds, and levels of understanding

• Collaborated with staff and fellow Executives to plan and deliver large-scale events efficiently and on schedule

• Contributed to event logistics by coordinating roles, resources, and schedules during regular planning meetings

• Promoted equal access to all services, ensuring every student felt supported and able to engage fully

• Strengthened transferable skills in communication, organisation, teamwork, and flexibility

· Facilitated 1:1, small-group, and whole-class activities that promoted children’s physical, emotional, and social development through inclusive, well-planned creative play, art, and outdoor learning.

• Monitored and supported children during mealtimes and nap periods, encouraging independence, healthy habits, and consistent routines
• Evaluated children’s progress through classroom and outdoor activities, identifying areas for development and contributing to EYFS progress records

· Adapted tasks for children with additional needs, promoting inclusion and equal access

• Promoted children’s physical, emotional, and social development through inclusive, well-planned activities tailored to individual needs
• Followed strict safeguarding and health and safety procedures to maintain a secure, nurturing environment for children and staff
• Communicated regularly with parents and senior staff to share observations, feedback, and ensure continuity of care and learning

· Strengthened teamwork, organisation, and behaviour-management skills essential for classroom support

• Mentored Year 7 pupils through their transition to secondary school, providing 1:1 and small-group academic and emotional support

• Collaborated with class teachers to identify barriers to learning and adapt strategies to individual needs

• Designed and delivered study skills, motivation, and wellbeing sessions to promote resilience, confidence, and positive learning habits

• Used active listening and positive reinforcement to manage low-level behaviour and build strong, trusting relationships

• Provided administrative support by recording attendance, tracking progress, and preparing learning resources

• Modelled professionalism, empathy, and patience, promoting inclusion and the school’s ethos of respect and high standards