MUHAMMAD SALEH KHAN
London
Summary
Committed manager with exceptional leadership, organizational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work history
Lead Account Manager
MTBC CareCloud-A Unique Healthcare IT Company
2021.01 - 2023.10
- Ensure quality, timeless and accuracy in the entire billing process.
- NJ Practice Issues Communication with Management.
- Daily Team Update: Rule Changes, Billing Guidelines, Account Manager Coordination for Insurance and Practice Matters.
- MTBC Soft Reports: ERA, Finances, Aging, Submissions, Rejections, Calls & More.
- Completed duties to deliver on targets with accuracy and efficiency.
Ops Analyst (Legal Dept.)
MTBC CareCloud-A Unique Healthcare IT Company
2019.01 - 2019.06
- Supports Chief Legal Officer & General Counsel.
- Coordinate staff meetings, conferences and client meetings as necessary.
- Prepare and process corporate reports and reconciliations in accordance with Company policy guidelines
- Encouraged development of clear objectives and action plans.
Account Manager Ops
MTBC CareCloud-A Unique Healthcare IT Company
2017.04 - 2020.12
- Handles complex patients’ complaints and issues by explaining company Policies and guidelines.
- Rectified Errors: Re-filed Denied Claims with Modifiers & Codes.
- Effectively managed billing office, with A/R's and claims appeals for any denials.
- Handled customer concerns and complaints to resolve issues and build loyalty.
Business Development Officer
Lumen Soft Technologies (Pvt) Ltd
2016.10 - 2017.01
- Market shop to shop sales visits.
- Giving potential customers product demonstrations
- Maintaining accurate sales record, Reviewing performances and Negotiating Sales contracts.
- Improved efficiency and productivity by acquiring new skills.
Intern
Pak-German Wood Working Center
Peshawar
2015.08 - 2015.10
- Gaining hands-on experience across all departments.
- Culminated internship with a comprehensive 40-42 page report covering Marketing Activities, Rules, Regulations, and Processes.
Education
Master of Business Administration - MSc. International Marketing
Glasgow Caledonian University
Glasgow 2023.10 -
Bachelor of Business Administration - Marketing
Hazara University
Mansehra 2011.09 - 2015.06
HSSC - Pre Medical
Govt. Degree College
Lahor 2009.03 - 2011.06
SSC - Science Group
Govt. High School
SwabiSkills
- Microsoft Office Tools
- Business development
- Teamwork
- Meeting deadlines
- Presentation Skills
- Account Management
- Data Analysis
- Adaptability
- Brand positioning
Languages
English
Urdu
Pashto
Personal Information
Title: LEAD ACCOUNT MANAGER
Timeline
Master of Business Administration - MSc. International Marketing
Glasgow Caledonian University
2023.10 -
Lead Account Manager
MTBC CareCloud-A Unique Healthcare IT Company
2021.01 - 2023.10
Ops Analyst (Legal Dept.)
MTBC CareCloud-A Unique Healthcare IT Company
2019.01 - 2019.06
Account Manager Ops
MTBC CareCloud-A Unique Healthcare IT Company
2017.04 - 2020.12
Business Development Officer
Lumen Soft Technologies (Pvt) Ltd
2016.10 - 2017.01
Intern
Pak-German Wood Working Center
2015.08 - 2015.10
Bachelor of Business Administration - Marketing
Hazara University
2011.09 - 2015.06
HSSC - Pre Medical
Govt. Degree College
2009.03 - 2011.06
SSC - Science Group
Govt. High School